Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance efficiency, increase profits, and accelerate growth with GlobalEdge, the leading enterprise resource planning (ERP) solution specifically designed for field service industries such as commercial food equipment maintenance, HVAC, and petroleum services. By utilizing a unified platform, you can improve customer management and service through features like service agreement tracking, scheduling, billing, purchasing, and accounting, all in one place. The system's adaptable and customizable views empower dispatchers and various departments to oversee the information related to jobs, different job types, or the schedule for the day, week, or month. From a single, centralized interface, users can effortlessly organize recurring services from one work order and instantly dispatch tasks to all divisions of the business, ensuring that technicians in the field receive real-time updates. With GlobalEdge, you not only streamline your operations but also elevate the level of service you provide to your clients.
Description
ServiceLedger Software serves as a comprehensive management system tailored for organizations engaged in field service. Targeting mainly the markets of the United States, Canada, and Australia, it equips businesses with an integrated platform for efficient service tracking, scheduling, dispatching, and invoicing, all accessible from a single interface. This all-in-one solution not only enhances operational efficiency and reduces costs but also provides valuable insights into business performance and fosters greater productivity. With such capabilities, users can streamline their processes and make informed decisions that contribute to overall growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Longview Tax
No
Microsoft 365
No
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1995.00/one-time
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Davisware
Founded
1988
Country
United States
Website
www.davisware.com/field-service-management-software-globaledge/
Vendor Details
Company Name
ServiceLedger
Founded
1998
Country
United States
Website
www.serviceledger.com
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Oil and Gas
Compliance Management
No
Equipment Management
No
Inventory Management
No
Job Costing
No
Logistics Management
No
Maintenance Management
No
Material Management
No
Project Management
No
Resource Management
No
Scheduling
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
No
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
No
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
No
Equipment Management
Yes
Facility Scheduling
No
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
No
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
No
Quotes / Estimates
Yes
Routing
No
Scheduling
No
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
No
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
No
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
Yes
Room Booking Management
Yes
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
Yes
Inventory Management
Yes
Job Costing
Yes
Lead Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
No
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
No
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
No