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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance efficiency, increase profits, and accelerate growth with GlobalEdge, the leading enterprise resource planning (ERP) solution specifically designed for field service industries such as commercial food equipment maintenance, HVAC, and petroleum services. By utilizing a unified platform, you can improve customer management and service through features like service agreement tracking, scheduling, billing, purchasing, and accounting, all in one place. The system's adaptable and customizable views empower dispatchers and various departments to oversee the information related to jobs, different job types, or the schedule for the day, week, or month. From a single, centralized interface, users can effortlessly organize recurring services from one work order and instantly dispatch tasks to all divisions of the business, ensuring that technicians in the field receive real-time updates. With GlobalEdge, you not only streamline your operations but also elevate the level of service you provide to your clients.

Description

MIMS stands out as the sole software solution for field service management that can drastically reduce the time taken to resolve work orders while ensuring precise task execution and enhanced service quality. By prioritizing efficiency, MIMS empowers businesses to stay well ahead in their industry. Picture this: the ideal personnel equipped with the necessary tools positioned perfectly, every single time. This could translate to a remarkable 30% boost in operational efficiency that lasts over time. Additionally, enhance your response time by 60% through efficient automated management of security incidents. The platform offers advantages such as intelligent dispatching, real-time location tracking, integrated surveillance systems, and much more. With the ability to automatically monitor the positions of your team and their equipment, you can enjoy reliable reporting on alarms and incidents through both integrated devices and field security personnel. Ultimately, MIMS not only streamlines operations but also elevates the overall level of service provided to clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Clinic to Cloud
Longview Tax
Microsoft 365
QuickBooks Online

Integrations

Clinic to Cloud
Longview Tax
Microsoft 365
QuickBooks Online

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$35 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Davisware

Founded

1988

Country

United States

Website

www.davisware.com/field-service-management-software-globaledge/

Vendor Details

Company Name

Arrow Labs

Founded

2011

Country

United States

Website

www.arrowsecure.com

Product Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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