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features
design
support

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Description

Enhance efficiency, increase profits, and accelerate growth with GlobalEdge, the leading enterprise resource planning (ERP) solution specifically designed for field service industries such as commercial food equipment maintenance, HVAC, and petroleum services. By utilizing a unified platform, you can improve customer management and service through features like service agreement tracking, scheduling, billing, purchasing, and accounting, all in one place. The system's adaptable and customizable views empower dispatchers and various departments to oversee the information related to jobs, different job types, or the schedule for the day, week, or month. From a single, centralized interface, users can effortlessly organize recurring services from one work order and instantly dispatch tasks to all divisions of the business, ensuring that technicians in the field receive real-time updates. With GlobalEdge, you not only streamline your operations but also elevate the level of service you provide to your clients.

Description

Manage all your business requirements seamlessly with Foundation 3000 from Softrend Systems. Built on an MS Windows platform, Foundation 3000 consolidates essential business applications into one robust solution. This comprehensive system encompasses Accounting and ERP, CRM, EDI software, and both online and mobile capabilities. It caters to a diverse array of industries, such as wholesale distribution, field service, and fire and safety, among others. Enterprise Resource Planning (ERP) systems strive to bring together all organizational data and processes within a single framework. Typically, a standard ERP setup employs various software and hardware components to facilitate this integration. A fundamental element of many ERP solutions is the implementation of a shared database across different system modules. Foundation 3000™ exemplifies this approach, ensuring that information flows freely across departments to optimize operational efficiency, thereby enhancing overall productivity and decision-making within the organization. This integration not only simplifies management tasks but also empowers businesses to respond more effectively to market demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALMobile No 
Longview Tax Yes 
Microsoft 365 Yes 
QuickBooks Online Yes 

Integrations

ALMobile Yes 
Longview Tax No 
Microsoft 365 No 
QuickBooks Online No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Davisware

Founded

1988

Country

United States

Website

www.davisware.com/field-service-management-software-globaledge/

Vendor Details

Company Name

Softrend Systems

Founded

1999

Country

Canada

Website

www.softrend.com/features/erp/

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management No 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access No 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

EDI

AS2 Applications Yes 
AS2 Specification Compliance No 
Archiving & Retention Yes 
Certificate Management No 
Configuration Data Searching Yes 
Data Format Translator Yes 
Flexible Licensing Yes 
Full Logging Yes 
Labeling Yes 

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Warranty Tracking No 
Work Order Management No 

ERP

Accounting Integration Yes 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management No 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site Yes 
Report Templates Yes 
Speech Recognition Yes 
Subcontractor Management No 

Rental

Auto / Boat Rental Yes 
Contract Management Yes 
Inspection Management Yes 
Inventory Management Yes 
Late Fee Calculation No 
Maintenance Management Yes 
Medical Equipment Rental Yes 
Multi-Location Yes 
Online Booking No 
Rate Management Yes 
Recurring Rentals Yes 
Reservations Management No 
Scheduling Yes 
Short / Long Term Rental Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Alternatives

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