Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DaveAI is an enterprise Conversational Experience Cloud that uses artificial intelligence to transform digital customer interactions into personalized experiences. The platform combines conversational AI agents, realistic avatars, and advanced visualizations to create immersive engagement across digital channels. Businesses can use DaveAI to deploy AI-powered assistants that guide customers through product discovery, capture leads, and support sales processes. The system incorporates technologies such as automated speech recognition, natural language processing, and speech-to-text capabilities to enable smooth conversational interactions. DaveAI also features a powerful affinity engine that predicts customer preferences and recommends the next best action during a user’s journey. Its architecture integrates multiple AI models, including large language models and specialized microbots, through a unified middleware platform. Companies can deploy solutions across websites, messaging platforms like WhatsApp, kiosks, and other omnichannel environments. Built-in dashboards provide insights into customer engagement, campaign performance, and conversion trends. The platform supports enterprise integrations, APIs, and connectors that allow seamless integration with existing business systems. With strong governance controls, data security measures, and scalable deployment options, DaveAI enables organizations to implement AI-driven customer experiences at scale.

Description

The most forward-thinking brands in the world rely on LivePerson's Conversational Cloud for their communication needs. Our AI-enhanced platform has facilitated over a billion interactions between brands and consumers. We simplify the process for consumers to inquire and shop through their preferred messaging channels. LiveEngage has evolved into the Conversational Cloud, serving as your AI-driven central hub for managing consumer interactions. The Intent Manager allows businesses to grasp their customers' needs in real time, assess satisfaction levels, and identify those tasks that can be effortlessly automated. You can create AI-driven chatbots that collaborate with human specialists to effectively meet consumer demands on a large scale. With Conversation Builder, our user-friendly point-and-click tool, you can design automated conversation pathways. Additionally, Conversation Manager provides a vibrant workspace for engaging with consumers and overseeing conversations, accessible from both desktop and mobile devices, ensuring a seamless experience. This flexibility allows brands to adapt quickly to changing consumer expectations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apty No 
Boost.ai No 
Causal No 
Clinc No 
Contentsquare No 
EdgeTier No 
Google Cloud Agent Assist No 
Guru No 
Integrate.io No 
Lift AI No 
Live Assist for Microsoft Dynamics 365 No 
Marchex No 
Meltano No 
Operata No 
Parsey No 
Resemble AI No 
Toonimo No 
Vonage Communications APIs (Nexmo) No 
WordPress No 
tradeit No 

Integrations

Apty Yes 
Boost.ai Yes 
Causal Yes 
Clinc Yes 
Contentsquare Yes 
EdgeTier Yes 
Google Cloud Agent Assist Yes 
Guru Yes 
Integrate.io Yes 
Lift AI Yes 
Live Assist for Microsoft Dynamics 365 Yes 
Marchex Yes 
Meltano Yes 
Operata Yes 
Parsey Yes 
Resemble AI Yes 
Toonimo Yes 
Vonage Communications APIs (Nexmo) Yes 
WordPress Yes 
tradeit Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DaveAI

Founded

2016

Country

India

Website

www.iamdave.ai/

Vendor Details

Company Name

LivePerson

Founded

1996

Country

United States

Website

www.liveperson.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Experience Management

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Heyday AI Reviews

Heyday AI

Hootsuite

Alternatives

Lime Connect Reviews

Lime Connect

Lime Connect (formerly Userlike)
Freshchat Reviews

Freshchat

Freshworks
Drift Reviews

Drift

Salesloft
Heyday AI Reviews

Heyday AI

Hootsuite
Rep AI Reviews

Rep AI

Rep
LiveChat Reviews

LiveChat

LiveChat Software