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features
design
support

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Description

Datto SaaS Defense empowers Managed Service Providers (MSPs) to take a proactive stance against various cyber threats, including malware, business email compromise (BEC), and phishing attacks specifically aimed at platforms such as Microsoft Exchange, OneDrive, SharePoint, and Teams. By utilizing a data-independent security solution for Microsoft 365, MSPs can safeguard their clients against ransomware, malware, and phishing schemes while effectively addressing BEC concerns. This advanced threat protection tool is designed to identify zero-day threats at the moment they emerge, rather than after a significant delay, ensuring timely defense measures. With Datto SaaS Defense, clients’ Microsoft 365 data across OneDrive, SharePoint, and Teams can be consistently protected. Additionally, this all-encompassing security solution not only aids in attracting new clients but also allows for market expansion without the need to hire more staff or invest in extensive security training programs. Unlike traditional email security solutions that rely on historical data from previously recorded cyber threats, thus leaving gaps for new, unforeseen threats, Datto SaaS Defense offers a distinct advantage by focusing on proactive detection and response. As a result, it establishes a robust line of defense that adapts to the evolving landscape of cybersecurity challenges.

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Autotask PSA Yes 
Datto Unified Backup Yes 
Microsoft Entra ID No 
Microsoft OneDrive Yes 
Microsoft System Center Operations Manager (SCOM) No 
WorkMarket Yes 
Workspace 365 Yes 
Zapier Yes 
Zix Secure Cloud Yes 
Zomentum Yes 

Integrations

Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Autotask PSA No 
Datto Unified Backup No 
Microsoft Entra ID Yes 
Microsoft OneDrive No 
Microsoft System Center Operations Manager (SCOM) Yes 
WorkMarket No 
Workspace 365 No 
Zapier No 
Zix Secure Cloud No 
Zomentum No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

on request
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Datto, a Kaseya company

Founded

2007

Country

United States

Website

www.datto.com/products/saas-protection/advanced-threat-protection/

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning No 
Web Threat Management No 
Web Traffic Reporting No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

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