Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Dataminr's AI-driven platform identifies significant events and potential threats as they arise, delivering instant notifications to teams worldwide. By staying informed about essential developments, organizations can act decisively and navigate crises more efficiently throughout their operations. Dataminr Pulse provides the earliest warning signs of impactful occurrences while offering comprehensive visual insights and collaborative tools to enhance responsiveness and protect valuable assets, including personnel, brand reputation, and both physical and digital resources. Additionally, Dataminr Pulse optimizes collaboration among team members, streamlines response strategies, and facilitates vital information exchanges, ensuring effective command and control as both physical and cyber threats emerge and significant events take shape. This capability not only enhances situational awareness but also fosters a proactive approach to risk management across the enterprise.

Description

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Maps No 
Bing Places No 
CDK Global No 
DrChrono No 
Entrata No 
Facebook No 
Glassdoor No 
Google Business Profile No 
HubSpot CRM No 
Microsoft 365 No 
Microsoft Teams Yes 
Mosaic by MethodWorx No 
Rilevera Yes 
Salesforce No 
Shift Yes 
Titan HST Yes 
X Pro Yes 
Yardi Investment Suite No 
Zinc Yes 
athenaCommunicator No 

Integrations

Apple Maps Yes 
Bing Places Yes 
CDK Global Yes 
DrChrono Yes 
Entrata Yes 
Facebook Yes 
Glassdoor Yes 
Google Business Profile Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Microsoft Teams No 
Mosaic by MethodWorx Yes 
Rilevera No 
Salesforce Yes 
Shift No 
Titan HST No 
X Pro No 
Yardi Investment Suite Yes 
Zinc No 
athenaCommunicator Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Us
Contact us for more details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dataminr

Founded

2009

Country

United States

Website

www.dataminr.com

Vendor Details

Company Name

Reputation.com

Founded

2006

Country

United States

Website

reputation.com

Product Features

Emergency Notification

Contact Management Yes 
Geo Targeting Yes 
Mass Notifications Yes 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management No 
Ticket Management No 

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring No 

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management Yes 
Incident Management Yes 
Investigation Management No 
Multiple Alarm Queues No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis No 
Configurable Alerts Yes 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat Yes 
NAP Management (Name/Address/Phone) Yes 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management Yes 
Social Media Management Yes 
Store Locator Yes 
Website Management Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts No 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring Yes 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Alternatives

Everbridge 360 Reviews

Everbridge 360

Everbridge

Alternatives

Echosec Reviews

Echosec

Flashpoint