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Description
Our goal is to enable airlines to excel in retailing. Datalex has established a robust history of providing innovative digital transformation solutions for forward-thinking airline brands around the globe, collaborating with them to foster uniqueness and leadership in the digital retail arena. Acting as a catalyst for transformation in a sector ripe for evolution, Datalex is paving the way for future growth by enhancing the entire travel retail journey through digital means. The solutions offered by Datalex empower airlines to navigate and simplify outdated processes, thereby enhancing their ability to engage with customers and stand out from the competition. This approach is firmly based on agility and swift implementation, ensuring that airlines can adapt quickly to market demands. Furthermore, Datalex's commitment to innovation positions airlines to thrive in an increasingly competitive landscape.
Description
A significant transformation is already taking shape within the airline sector. However, the pandemic has intensified the urgency to tackle the fundamental issues stemming from the industry's outdated infrastructure. As airlines strive to restore their operations, innovative technology will be crucial for achieving profitability once again. Greater flexibility will be essential to implement adaptive business strategies that cater to the shifting dynamics of the market and consumer preferences. In this scenario, adopting a novel retail strategy that customizes and differentiates airline offerings based on perceived value, rather than mere standard features, becomes essential. iFly RES places customer profiles at its foundation, allowing airlines to recognize passengers as distinct individuals whose specific needs, desires, and histories can be addressed. With an integrated offer and order management system, alongside dynamic capabilities for creating and pricing products, airlines can substantially enhance their revenue generation potential. This evolution represents not just a technological upgrade, but a complete rethinking of how airlines can engage with their customers in a more meaningful manner.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Datalex
Founded
1985
Country
Ireland
Website
www.datalex.com
Vendor Details
Company Name
IBS Software Services
Founded
1997
Country
United States
Website
www.ibsplc.com/product/airline-passenger-solutions/passenger-reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Airline Reservation System
CRM
Charter Reservations
Departure Control
Disruption Management
Distribution Management
Loyalty Program
Online Booking
Payment Processing
Revenue Management
Self Service Portal
Third Party Booking