Average Ratings 12 Ratings

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Description

Datagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.

Description

Are you frustrated with telecom and UCaaS providers that fail to listen, offer generic solutions, and leave you feeling overwhelmed? We simplify the complexities of UCaaS by breaking down the advantages and disadvantages, enabling you to select the perfect tools for calls, meetings, and messaging. Our dedicated team advocates for your needs behind the scenes, ensuring you receive precisely what you desire. Enjoy the empowerment that comes with streamlined management of your communication technology, even as you support thousands of users. We take care of the setup and are always available for assistance when required. You deserve to confidently choose, implement, and support your UC technology, and our fully managed unified communications services are designed to do just that! We collaborate with you to create your ideal collaboration solution, assist with cloud migration, and provide ongoing support. With our unified communications software, user provisioning becomes a breeze. You can easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams all from a single dashboard, allowing you to onboard or offboard users in just a few clicks without any hassle. Plus, our commitment to your satisfaction means that we are always looking for ways to enhance your experience and ensure your success.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Alternative Payments Yes 
Autotask PSA Yes 
Avalara Yes 
Brightlink Voice Yes 
CCH SureTax Yes 
CereTax Yes 
Cisco AnyConnect No 
ConnectBooster Yes 
ConnectWise PSA Yes 
HaloPSA Yes 
Kaseya BMS Yes 
MYOB Yes 
Microsoft 365 No 
Quoter Yes 
RingCentral RingEX No 
ServiceNow No 
SkySwitch Yes 
Spiceworks MSP No 
Xero Yes 

Integrations

Alternative Payments No 
Autotask PSA No 
Avalara No 
Brightlink Voice No 
CCH SureTax No 
CereTax No 
Cisco AnyConnect Yes 
ConnectBooster No 
ConnectWise PSA No 
HaloPSA No 
Kaseya BMS No 
MYOB No 
Microsoft 365 Yes 
Quoter No 
RingCentral RingEX Yes 
ServiceNow Yes 
SkySwitch No 
Spiceworks MSP Yes 
Xero No 

Pricing Details

Set up fee plus monthly based on usage
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Datagate Innovation

Founded

2015

Country

United States

Website

www.datagate-i.com

Vendor Details

Company Name

ZIRO

Founded

2010

Country

Canada

Website

goziro.com

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management No 
Hourly Billing No 
Invoice History Yes 
Mobile Payments No 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP Yes 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture No 

Recurring Billing

Customer Portal Yes 
Deferred Billing No 
Discount Management Yes 
Dunning Management No 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations No 
Subscription Billing Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility No 
Usage Reporting Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity Yes 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management No 

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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