Compare Databyte Queue Management vs. VirtuaQ

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

ActiveBatch by Redwood is a centralized workload automation platform, that seamlessly connects and automates processes across critical systems like Informatica, SAP, Oracle, Microsoft and more. Use ActiveBatch's low-code Super REST API adapter, intuitive drag-and-drop workflow designer, over 100 pre-built job steps and connectors, available for on-premises, cloud or hybrid environments. Effortlessly manage your processes and maintain visibility with real-time monitoring and customizable alerts via emails or SMS to ensure SLAs are achieved. Experience unparalleled scalability with Managed Smart Queues, optimizing resources for high-volume workloads and reducing end-to-end process times. ActiveBatch holds ISO 27001 and SOC 2, Type II certifications, encrypted connections, and undergoes regular third-party tests. Benefit from continuous updates and unwavering support from our dedicated Customer Success team, providing 24x7 assistance and on-demand training to ensure your success.

Cortex Internal Developer Portal allows engineering organizations to easily gain visibility into services and deliver high-quality software. Scorecards allow teams to focus on what is most important to them, such as service quality, production ready standards, and migrations. Cortex's Service Catalog integrates with popular engineering tools to give teams an easy way of understanding everything about their architecture. Teams help organizations improve service quality while fostering a sense ownership and pride. Scaffolder allows developers to scaffold a new service using templates created by your team in less than five minute.

Macaw AMS can be used to sell Insurance. Macaw AMS can be used by brokers, MGAs or MGUs, Program Managers, and Lloyds Coverholders to automate their operations. Macaw AMS was built with a customer-centric approach. It supports CRM, Sales and Underwriting. Customers, producers, and service providers can access self-service portals. Macaw AMS has built-in Document Management and Task Management capabilities. It is equipped with adaptors that allow for integrated and in-flow services such as eSignature, Payments, OFAC checks, Mass Emailing, Computer Telephony, and Mass Emailing, using 3rd Party Services. The data analytics part of Macaw AMS offers powerful data visualization with predefined dashboards, allowing users to easily upload datasets and view dynamic charts for clear, multi-dimensional insights. Interactive, real-time visualizations help uncover trends and insights, driving informed decision-making. Macaw AMS is hosted on cloud and tested for cybersecurity. The database is relational, and the core components of the Java-based application are written in Java. Macaw AMS is capable of processing 500-1000 policies per day at its peak. Macaw AMS is expected reduce per policy costs by 30%.

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

Fraud.com's aiReflex is a digital risk and trust solution designed to simplify your fraud defences, making life easier for you and safer and fairer for your customers. aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud and improve customer trust. Everything you need to eliminate transactional and application fraud, including: - Transactional Orchestration - Adaptive Rule Engine - AI Engine (Supervised and Unsupervised Machine Learning) - Simulation Engine - Dynamic and static lists - Journey-Time Orchestration - OmniChannel Case Management - Centralised Fraud Reporting Contact us at fraud.com on how we can help you improve your fraud defence while reducing costs and improving customer experiences.

Axe Credit Portal, axefinance’s powerful integrated software for loan origination automation, is available as a locally hosted solution or as a SaaS solution (cloud). Axefinance was founded in 2004 and is a global provider of software that focuses on credit management automation for financial institutions (traditional, Islamic, etc.). Looking for a competitive edge in productivity and customer support for all client segments: corporate, retail, and SME. axefinance is a trusted financial partner to respected global financial institutions such as Societe Generale and Al Rajhi Bank, Banque Internationale de Luxembourg, First Abu Dhabi Bank, and Banque Internationale de Luxembourg. ACP users enjoy increased profitability, greater productivity, and customer satisfaction, while staying current with ever-changing compliance regulations

Our cloud-based, user friendly patient communication and engagement platform is an all-in-one solution for your dental practice's everyday needs. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly integrates with your Practice Management System to increase efficiency and save staff time scanning documents and calling. Modento has helped offices all over the country increase their case acceptance, retain more patients, improve their profitability, and acquire more patients. To schedule your demo, visit our website today to learn how Modento can help you.

Easy-to-use WMS & TMS Software. CartonCloud is a simple-to-use (TMS-) transport management system and (WMS-) warehouse management system. Its mission is to simplify complex logistics. CartonCloud, a logistics software solution that transforms the way businesses work, is designed to streamline your workflow and help your business achieve more. No more long hours spent locating jobs or filing paperwork. You won't have to worry about losing product or having no control over your stock. You won't have to turn down work because you can't handle a rise in your workload. CartonCloud is an integrated transport management and warehouse management system. With CartonCloud, your business will have all the features it needs to succeed.