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Description

Databunker is a lightning-fast, open-source vault developed in Go for secure storage of sensitive personal records. Protect user records from SQL and GraphQL injections with a simple API. Streamline GDPR, HIPAA, ISO 27001, and SOC2 compliance. Databunker is a special secure storage system designed to protect: - Personally Identifiable Information (PII) - Protected Health Information (PHI) - Payment Card Industry (PCI) data - Know Your Customer (KYC) records Databunker introduces a new approach to customer data protection: - Secure Indexing: Utilizes hash-based indexing for all search indexes - No Clear Text Storage: Ensures all information is encrypted, enhancing overall security - Restricted Bulk Retrieval: Bulk retrieval is disabled by default, adding an extra layer of defense - API-Based Communication: Backend interacts with Databunker through API calls, similar to NoSQL solutions - Record Token: Databunker creates a secured version of your data object - an object UUID token that is safe to use in your database

Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Web Services (AWS) Yes 
Docker Yes 
Google Cloud Platform Yes 
GraphQL Yes 
Kubernetes Yes 
Microsoft Azure Yes 
MySQL Yes 
NoSQL Yes 
Node.js Yes 
PostgreSQL Yes 
SQLite Yes 
Zendesk No 

Integrations

Amazon Web Services (AWS) No 
Docker No 
Google Cloud Platform No 
GraphQL No 
Kubernetes No 
Microsoft Azure No 
MySQL No 
NoSQL No 
Node.js No 
PostgreSQL No 
SQLite No 
Zendesk Yes 

Pricing Details

Free
Free and paid versions available.
Free Trial No 
Free Version Yes 

Pricing Details

$41.70 organization/per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Databunker

Country

United States

Website

databunker.org

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Data Privacy Management

Access Control Yes 
CCPA Compliance Yes 
Consent Management Yes 
Data Mapping No 
GDPR Compliance Yes 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

GDPR Compliance

Access Control Yes 
Consent Management Yes 
Data Mapping Yes 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Product Features

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Alternatives

Alternatives