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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Databricks Genie One serves as an intelligent AI assistant designed for business users, offering a centralized platform to pose inquiries, analyze dashboards, utilize enterprise knowledge, and implement actions driven by AI that is rooted in organizational data. Users have the ability to inquire using everyday language and obtain contextually relevant responses that encompass both structured data from Databricks and unstructured knowledge sources, all without needing to write SQL queries or rely on an analyst's assistance. The Genie Ontology feature automatically constructs and enhances a dynamic knowledge graph that captures business terminology, entities, and key performance indicators, thereby providing insights and actions that reflect a unified business context. Additionally, Genie One streamlines workflows by automating tasks such as scheduling, tracking changes, drafting documents, storing reusable skills, and initiating updates across various platforms including email, Jira, and Slack. Furthermore, it accommodates custom Databricks Apps, AI/BI dashboards, boasts over 100 connectors, integrates with external sources like Google Drive and Salesforce, and employs MCP to incorporate Genie into a wider array of business applications. This comprehensive functionality empowers users to harness data more effectively, facilitating decision-making processes and enhancing productivity across the organization.

Description

Streamline your IT operations by leveraging our DiliGenie ITSM solution, which is designed to simplify business workflows and boost overall productivity. This ITSM solution efficiently automates the management of incidents, service requests, and problem resolution processes, allowing businesses to focus on their core functions. By implementing this solution, organizations can expect a significant reduction in manual efforts and an improvement in service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Atlassian Clover Yes 
Databricks Yes 
Glean Yes 
Gmail Yes 
Google Calendar Yes 
Google Drive Yes 
Jira Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
SQL Yes 
Salesforce Yes 
Slack Yes 

Integrations

Atlassian Clover No 
Databricks No 
Glean No 
Gmail No 
Google Calendar No 
Google Drive No 
Jira No 
Microsoft SharePoint No 
Microsoft Teams No 
Model Context Protocol (MCP) No 
SQL No 
Salesforce No 
Slack No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Databricks

Founded

2013

Country

United States

Website

www.databricks.com/product/genie/one

Vendor Details

Company Name

Diligent Global

Country

United States

Website

diligentglobal.com

Product Features

Product Features

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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