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Description
DataTrax stands out as a premier global provider of mobile hardware and software solutions tailored for tour operators, offering advanced analytics suites specifically designed for the tourism and transportation sectors. Developed by industry professionals, our solutions prioritize convenience, financial security, and straightforward administration. We address the unique challenges faced by tour, shuttle, commuter, and line run operators through our specialized software and hardware. By actively integrating customer feedback, we continuously enhance our cutting-edge, real-time tour software and solutions. DataTrax serves as the ultimate turnkey option for efficiently processing, reconciling, and reporting ticketed transactions. Whether for individual users or expansive franchise networks, our system is adaptable and secure, ensuring ease of management. With our solutions, businesses can optimize their operations, ultimately leading to significant savings in both time and resources. Embracing our technology can empower your organization to thrive in a competitive landscape.
Description
Roeville t4 is an advanced tour management and reservation platform created specifically for coach tour operators looking to manage bookings, customer communications, routing, and financial operations from a single system. Powered by the SAP Advantage Database Server, the software delivers the scalability, security, and performance required to support large passenger volumes and complex tour operations across the travel industry. The platform handles every stage of the customer journey, from initial enquiries and reservations to payment processing, documentation, reporting, and post-booking management. Integrated with Roeville’s WebRes e-commerce solution, t4 enables customers and travel agents to book holidays and excursions online using computers, smartphones, and tablet devices. The system includes extensive operational tools such as rooming lists, interchange routing, seat planning, hotel contracting, loyalty programs, voucher management, travel insurance handling, and marketing data extraction capabilities. Businesses can also generate financial reports, monitor sales activity in real time, process payments through multiple gateways, and integrate with Sage accounting systems for improved financial management. t4 supports multi-brand and multi-branch operations, allowing companies to manage different business units from one centralized environment while maintaining separate branding and merchant accounts. The software also features a comprehensive audit trail, automated scheduling tools, SMS and email marketing integrations, and advanced routing applications for operational planning. Users benefit from customizable reporting tools and SQL-based data extraction features that make it easier to analyze booking trends, customer history, and business performance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0.50 per transaction
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DataTrax Technologies
Founded
2003
Country
Canada
Website
www.datatraxtechnologies.com
Vendor Details
Company Name
Roeville Computer Systems
Website
www.roeville.com
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
Yes
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
No
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
No
Coach Booking
No
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
No
Vendor Management
No
Website Management
Yes
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
No
Coach Booking
Yes
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
