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Description
BrandsEye assists organizations in increasing revenue, optimizing expenditures, and reducing risk by understanding their customers' experience. Combining crowd-sourcing and artificial intelligence, we can transform unstructured customer feedback into actionable intelligence with unprecedented accuracy. BrandsEye's Crowd, made up of human contributors, can identify the issues that are driving customer sentiment. This allows for strategic and operational actions.
Description
Unlock a comprehensive, shareable perspective of your customers through innovative knowledge graphs, allowing for the creation of precise and actionable customer-centric insights. The caliber of customer data is pivotal in shaping interactions, engagement, and overall experiences. When data quality is high, it fosters a singular, accurate understanding of customers, illuminating their needs and behaviors. Moreover, reliable data provides an in-depth view of transaction histories and essential contextual information, which is vital for delivering the personalized experiences your customers desire. By dismantling data barriers and silos, you can connect previously hard-to-access information and disseminate insights throughout your organization. Enhance customer profiles with rich context, reveal timely actionable insights, and craft impactful experiences. With the Spectrum Context Graph, you gain access to a fully integrated, accurate, and enriched customer 360 view that propels your business toward success while ensuring that every decision is informed by comprehensive data. This approach not only enhances customer satisfaction but also drives long-term loyalty and engagement.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DataEQ (formerly BrandsEye)
Founded
2007
Country
United Kingdom
Website
www.dataeq.com
Vendor Details
Company Name
Spectrum
Country
United States
Website
www.precisely.com/product/precisely-spectrum-quality/spectrum-context-graph
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Data Discovery
Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics
Data Mining
Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling