Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BrandsEye assists organizations in increasing revenue, optimizing expenditures, and reducing risk by understanding their customers' experience. Combining crowd-sourcing and artificial intelligence, we can transform unstructured customer feedback into actionable intelligence with unprecedented accuracy. BrandsEye's Crowd, made up of human contributors, can identify the issues that are driving customer sentiment. This allows for strategic and operational actions.
Description
Boost your website's conversion rates by up to 50% with customizable widgets that allow you to select colors and make edits to suit your style. Once your working hours conclude, Pulsar conveniently prompts clients to choose a suitable time for follow-up, ensuring automated reminders are sent out. Engage with your customers through popular platforms like Facebook or Slack, requiring just a single tap to initiate contact and secure their interest. New tags are automatically generated in Zendesk, streamlining your organization process. Utilize your personalized chatbot to facilitate sales around the clock, and easily integrate this widget into your site. This tool tracks visitor behavior and can prompt a callback within 27 seconds, significantly enhancing your chances of closing sales for your offerings. Furthermore, within your dashboard, you can keep track of various metrics such as call statistics, new client acquisitions, the performance of your call center, and incoming call details, allowing for informed decision-making to improve your overall service. By leveraging these insights, you can continuously refine your approach and maximize your business potential.
API Access
Has API
No
API Access
Has API
No
Integrations
Armada.ai
No
DataHub
No
Facebook
No
Ndustrial Contxt
No
Pravega
No
Slack
No
Timeplus
No
WordPress
No
Zendesk
No
Integrations
Armada.ai
Yes
DataHub
Yes
Facebook
Yes
Ndustrial Contxt
Yes
Pravega
Yes
Slack
Yes
Timeplus
Yes
WordPress
Yes
Zendesk
Yes
Pricing Details
On request
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DataEQ (formerly BrandsEye)
Founded
2007
Country
United Kingdom
Website
www.dataeq.com
Vendor Details
Company Name
Pulsar
Founded
2017
Country
Czech Republic
Website
pulsarcallback.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Data Discovery
Contextual Search
No
Data Classification
No
Data Matching
No
False Positives Reduction
No
Self Service Data Preparation
No
Sensitive Data Identification
No
Visual Analytics
No
Data Mining
Data Extraction
No
Data Visualization
No
Fraud Detection
No
Linked Data Management
No
Machine Learning
No
Predictive Modeling
No
Semantic Search
No
Statistical Analysis
No
Text Mining
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
No
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes