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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Data Collection Core is a software solution from Iotsmart that facilitates the real-time gathering of data from OPC Servers and various devices, processes it, and allows for output to multiple storage solutions simultaneously, consolidating information from all connected devices in one centralized location. You can operate the DCC in the cloud or on-premises, utilizing platforms like Azure IoT Edge, AWS IoT Edge, or virtual machines with a containerized setup. This ensures you receive accurate data directly from your sensors while connecting seamlessly with OPC UA and HTTPS outputs, allowing for the integration of numerous devices with performance that surpasses standard client solutions. The system also supports server redundancy for OPC UA and MQTT, ensuring reliability and continuity. Our team of IoT specialists is available for support, providing troubleshooting assistance and tailored customer service to enhance your experience. With our focus on managing your digital solutions, you can concentrate on running your business effectively. The entire system is packaged using Docker images, making it easy to deploy across various cloud platforms, including Azure and AWS, ensuring flexibility and scalability for your operations.

Description

K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$16 per user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IoTSmart

Country

Mexico

Website

iotsmart.io

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Product Features

IoT

Application Development No 
Big Data Analytics No 
Configuration Management No 
Connectivity Management No 
Data Collection No 
Data Management No 
Device Management No 
Performance Management No 
Prototyping No 
Visualization No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration Yes 
Task Management No 
Territory Management No 

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