Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Dashworks serves as the starting point for your work, unifying all your documents, messages, tickets, and various knowledge sources that are typically dispersed across your organization’s applications and personnel. It allows you and your team to synchronize efforts efficiently and accomplish tasks effectively. Acting as your organization’s comprehensive knowledge hub, Dashworks integrates smoothly and securely with all existing company applications. Leveraging sophisticated natural language processing, Dashworks intuitively categorizes and comprehends your organizational knowledge, making it effortless to find current company policies, familiarize yourself with colleagues, troubleshoot customer issues, address bugs, and access answers to other inquiries with just a click. Furthermore, Dashworks offers robust tools and automation features that streamline knowledge management for your team, ensuring that essential and pertinent documents remain readily available and optimized as your organization expands. The ease of access and the clarity it brings to your operational processes enhances overall productivity and collaboration within your team.
Description
Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Axis LMS
Yes
Dropbox
No
Five9
No
Genesys Cloud CX
No
Google Chrome
No
Google Drive
No
Indent
Yes
Kustomer
No
Mozilla Firefox
No
Integrations
Amazon Connect
Yes
Axis LMS
No
Dropbox
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Chrome
Yes
Google Drive
Yes
Indent
No
Kustomer
Yes
Mozilla Firefox
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$30/mo
Plans starting at $30 a user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dashworks
Country
United States
Website
www.dashworks.ai/
Vendor Details
Company Name
Shelf.io
Founded
2015
Country
United States
Website
www.shelf.io
Product Features
Enterprise Search
AI / Machine Learning
No
Faceted Search / Filtering
No
Full Text Search
No
Fuzzy Search
No
Indexing
No
Text Analytics
No
eDiscovery
No
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Yes
Collaboration Tools
Yes
Content Lifecycle Management
Yes
Digital Asset Management
No
Document Management
Yes
Electronic Signature
No
Information Governance
Yes
Mobile Access
Yes
Search
Yes
Version Control
Yes
Workflow Management
Yes
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
No
Indexing
No
Text Analytics
Yes
eDiscovery
No
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes