Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Collaborate with DashLX to drive product advancements, enhance customer interactions, and glean valuable insights. The activity data amassed from our everyday lives is digitized, allowing for profound interpretation and value generation for both consumers and brands. By unlocking the digital portrayal of individuals’ daily routines, surroundings, and circumstances—gathered via GPS-enabled devices and wearables—we can provide tangible benefits for innovation and strengthen customer loyalty. The information necessary for pioneering ideas and nurturing lasting customer connections is readily accessible. Involved consumers actively share their experiences with brands and organizations, aiding in the design and delivery of the products and experiences they desire. We accurately represent activity specifics, behaviors, and various dimensions while revealing insights and trends related to weather and geography. This approach enables us to meet hyper-personalized consumer needs and preferences effectively. We also integrate and harmonize user data from various sources, ensuring it is structured, enhanced, and contextualized for optimal use. Ultimately, this process not only enriches consumer understanding but also drives strategic decisions for future innovations.

Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl No 
Asana No 
Evernote No 
Freshdesk No 
Google Analytics No 
Google Forms No 
Intercom No 
Jira No 
Jira Work Management No 
Magellan AI No 
Microsoft OneNote No 
Slack No 
Stackreaction No 
Surfside No 
Tableau Yes 
WON No 
Wufoo No 
X (Twitter) No 
Zapier No 
Zendesk No 

Integrations

AccessOwl Yes 
Asana Yes 
Evernote Yes 
Freshdesk Yes 
Google Analytics Yes 
Google Forms Yes 
Intercom Yes 
Jira Yes 
Jira Work Management Yes 
Magellan AI Yes 
Microsoft OneNote Yes 
Slack Yes 
Stackreaction Yes 
Surfside Yes 
Tableau No 
WON Yes 
Wufoo Yes 
X (Twitter) Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$500 per month
Free Trial No 
Free Version No 

Pricing Details

$29/user/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DashLX

Country

United States

Website

www.dashlx.com

Vendor Details

Company Name

Dovetail Research

Founded

2017

Country

Australia

Website

dovetail.com

Product Features

Product Features

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Insight Engines

AI / Machine Learning No 
Augmented Analytics No 
Data Aggregation No 
Data Classification No 
Data Extraction No 
Data Source Connectors No 
Full Text Search No 
Intent Recognition No 
Multiple Data Sources No 
Search / Filter No 
Sentiment Analysis No 

Qualitative Data Analysis

Annotations Yes 
Collaboration Yes 
Data Visualization Yes 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis Yes 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Alternatives

Alternatives

MobEye Reviews

MobEye

Mobeye