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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Utilizing personal WhatsApp for professional communication can jeopardize crucial leads and sensitive information. With high turnover rates, employees may depart and take their conversations along, leading to complications during transitions. However, after integrating DashCX into your operations, all business communications will be securely housed within your organization and remain accessible indefinitely. This solution alleviates reliance on individual agents, simplifying the process of handovers significantly. You can develop no-code chatbots that autonomously respond to customer inquiries, disseminate content, and provide updates regarding orders, payments, and shipments. Engage with customers on their preferred messaging platforms, and tailor your greeting and response messages to fit your specifications. Additionally, you can craft seamless user experiences throughout your sales process, allowing you to better understand and enhance customer interactions with your offerings. The transition to DashCX not only streamlines communication but also fosters a more cohesive customer journey.

Description

According to a survey, 68% of users believe that WhatsApp is the most convenient method for engaging with businesses. As your dedicated WhatsApp Business Solution Provider, we are committed to facilitating seamless connections between you and your clients through their preferred app. With WhatsEra, you can utilize list messages to showcase your products and services, eliminating the need to send separate messages for each item; instead, you can simply share a comprehensive list with your customers. Additionally, you can create automated responses and chatbots that utilize buttons and list messages, allowing for swift interactions and answers to customer inquiries. This means you can streamline your communication, saving valuable time by efficiently managing frequent replies and questions. Our platform also enables you to oversee all customer interactions in one place, allowing you to send personalized messages, attachments, and various types of messages, including buttons and lists, to individual clients, enhancing your overall customer service experience. By integrating these tools, you can significantly improve your engagement with customers while maintaining a professional and efficient workflow.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp Yes 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DashCX

Founded

2022

Country

India

Website

www.dashcx.com

Vendor Details

Company Name

WhatsEra

Website

whatsera.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives