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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Utilizing personal WhatsApp for professional communication can jeopardize crucial leads and sensitive information. With high turnover rates, employees may depart and take their conversations along, leading to complications during transitions. However, after integrating DashCX into your operations, all business communications will be securely housed within your organization and remain accessible indefinitely. This solution alleviates reliance on individual agents, simplifying the process of handovers significantly. You can develop no-code chatbots that autonomously respond to customer inquiries, disseminate content, and provide updates regarding orders, payments, and shipments. Engage with customers on their preferred messaging platforms, and tailor your greeting and response messages to fit your specifications. Additionally, you can craft seamless user experiences throughout your sales process, allowing you to better understand and enhance customer interactions with your offerings. The transition to DashCX not only streamlines communication but also fosters a more cohesive customer journey.

Description

WOZTELL is an innovative conversational platform that seamlessly integrates WhatsApp, Instagram, Facebook Messenger, and webchat into a singular interface, allowing businesses to utilize chatbots, live-agent inboxes, and automated workflows across these various channels. It facilitates the use of the WhatsApp Cloud API and includes features such as interactive buttons, lists, carousels, broadcast messaging, and payment processing through WhatsApp. The platform provides no-code chatbot builders and ready-made templates tailored for sales, support, and e-commerce, empowering organizations to manage customer inquiries around the clock, generate leads, and oversee interactions in a multi-agent setup. Furthermore, it offers integration with CRM systems, payment solutions, and AI technologies like ChatGPT for enhanced responses. Additionally, WOZTELL encompasses analytics, audience segmentation, and automation tools, which allow businesses to send targeted messages, promote conversational commerce (including orders and payments via WhatsApp), and streamline support operations from a unified inbox, thus enhancing overall customer experience and operational efficiency. With these robust functionalities, companies can significantly improve their engagement strategies and stay ahead in a competitive landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
ChatGPT No 
Facebook No 
Instagram No 
Make No 
PayPal No 
Stripe No 
Zoho CRM No 
Zoho Office Suite No 

Integrations

WhatsApp Yes 
ChatGPT Yes 
Facebook Yes 
Instagram Yes 
Make Yes 
PayPal Yes 
Stripe Yes 
Zoho CRM Yes 
Zoho Office Suite Yes 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DashCX

Founded

2022

Country

India

Website

www.dashcx.com

Vendor Details

Company Name

WOZTELL

Founded

2019

Country

Spain

Website

woztell.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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