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Average Ratings 3 Ratings

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features
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support

Description

Utilizing personal WhatsApp for professional communication can jeopardize crucial leads and sensitive information. With high turnover rates, employees may depart and take their conversations along, leading to complications during transitions. However, after integrating DashCX into your operations, all business communications will be securely housed within your organization and remain accessible indefinitely. This solution alleviates reliance on individual agents, simplifying the process of handovers significantly. You can develop no-code chatbots that autonomously respond to customer inquiries, disseminate content, and provide updates regarding orders, payments, and shipments. Engage with customers on their preferred messaging platforms, and tailor your greeting and response messages to fit your specifications. Additionally, you can craft seamless user experiences throughout your sales process, allowing you to better understand and enhance customer interactions with your offerings. The transition to DashCX not only streamlines communication but also fosters a more cohesive customer journey.

Description

We know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Formsite No 
Formstack No 
GitHub No 
Google Ads No 
Google Drive No 
HubSpot CRM No 
IFTTT No 
Instagram No 
Mailchimp No 
Squarespace No 
Tray.ai No 
Twilio No 
Wix No 
WordPress No 
Workable No 
Zendesk No 
Zoho CRM No 
Zoho RPA No 
Zoom Webinars No 

Integrations

WhatsApp Yes 
Formsite Yes 
Formstack Yes 
GitHub Yes 
Google Ads Yes 
Google Drive Yes 
HubSpot CRM Yes 
IFTTT Yes 
Instagram Yes 
Mailchimp Yes 
Squarespace Yes 
Tray.ai Yes 
Twilio Yes 
Wix Yes 
WordPress Yes 
Workable Yes 
Zendesk Yes 
Zoho CRM Yes 
Zoho RPA Yes 
Zoom Webinars Yes 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

$14 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DashCX

Founded

2022

Country

India

Website

www.dashcx.com

Vendor Details

Company Name

Picky Assist

Founded

2018

Country

United States

Website

pickyassist.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives