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Average Ratings 25 Ratings

Total
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features
design
support

Description

Increase your sales. Streamline Your Costs. Differentiate your MSP. Your MSP can differentiate themselves by using ID Agent. ID Agent provides real-time dark-web search results that create urgency. It also provides sales and marketing-ready resources and coaching so you can make a profit in 30 days or less. Your customers are often only concerned with their network passwords being exposed. They don't think about the possibility of their usernames and passwords being stolen from third-party websites or applications. Three former CEOs of MSPs are on ID Agent's staff. This software provides actionable cybersecurity threat intelligence to Managed Service Providers around the world. We've been there, literally, and we know the challenges and obstacles you face and how to overcome them.

Description

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

MyGlue Yes 
Network Glue Yes 
CloudRadial No 
Comet Backup No 
Domotz No 
Emsisoft Anti-Malware No 
FlexPoint No 
Flowroute No 
Huntress No 
IT Glue No 
MSP360 Managed Backup No 
Narmada No 
Pax8 No 
QuickBooks Online No 
ScalePad No 
Splashtop Remote Support No 
ThreatAware Yes 
Tier2 Tickets No 
Xero No 
vCIO Hero No 

Integrations

MyGlue Yes 
Network Glue Yes 
CloudRadial Yes 
Comet Backup Yes 
Domotz Yes 
Emsisoft Anti-Malware Yes 
FlexPoint Yes 
Flowroute Yes 
Huntress Yes 
IT Glue Yes 
MSP360 Managed Backup Yes 
Narmada Yes 
Pax8 Yes 
QuickBooks Online Yes 
ScalePad Yes 
Splashtop Remote Support Yes 
ThreatAware No 
Tier2 Tickets Yes 
Xero Yes 
vCIO Hero Yes 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Pricing Details

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IDAgent, a Kaseya company

Founded

2016

Country

United States

Website

www.idagent.com

Vendor Details

Company Name

Syncro

Founded

2013

Country

United States

Website

syncromsp.com

Product Features

Cloud Security

Antivirus No 
Application Security No 
Behavioral Analytics No 
Encryption No 
Endpoint Management No 
Incident Management No 
Intrusion Detection System No 
Threat Intelligence Yes 
Two-Factor Authentication No 
Vulnerability Management Yes 

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting No 

Data Discovery

Contextual Search No 
Data Classification No 
Data Matching No 
False Positives Reduction No 
Self Service Data Preparation Yes 
Sensitive Data Identification Yes 
Visual Analytics No 

Email Security

Anti Spam No 
Anti Virus Yes 
Email Attachment Protection No 
Encryption No 
Policy Management No 
Quarantine No 
Reporting/Analytics No 
Whitelisting / Blacklisting No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management Yes 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Network Security

Access Control Yes 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

Vulnerability Management

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management No 
Policy Management No 
Prioritization No 
Risk Management Yes 
Vulnerability Assessment Yes 
Web Scanning Yes 

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management Yes 
IOC Verification No 
Incident Management Yes 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting No 

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring Yes 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management No 
Root Cause Analysis No 

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security Yes 
Behavioral Analytics No 
Device Management Yes 
Encryption No 
Signature Matching No 
Web Threat Management Yes 
Whitelisting / Blacklisting No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring Yes 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Access Control (NAC)

Authentication Yes 
Authorization Yes 
Automated Hotfix / Updates No 
Centralized Policy Management No 
Dashboard Yes 
Device Auto-Provisioning No 
Device Self-Registration No 
Posture Assessment Yes 
Quarantine / Remediation No 
Secure Guest Access No 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Threat Response No 
VPN No 
Vulnerability Scanning Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management No 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring No 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

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