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features
design
support

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Write a Review

Description

Increase your sales. Streamline Your Costs. Differentiate your MSP. Your MSP can differentiate themselves by using ID Agent. ID Agent provides real-time dark-web search results that create urgency. It also provides sales and marketing-ready resources and coaching so you can make a profit in 30 days or less. Your customers are often only concerned with their network passwords being exposed. They don't think about the possibility of their usernames and passwords being stolen from third-party websites or applications. Three former CEOs of MSPs are on ID Agent's staff. This software provides actionable cybersecurity threat intelligence to Managed Service Providers around the world. We've been there, literally, and we know the challenges and obstacles you face and how to overcome them.

Description

As cyber threats continue to accelerate and diversify through emerging security vectors, the complexity, skill, and resources required to counteract these risks are also rapidly escalating. This increasing complexity can leave security teams feeling overwhelmed and struggling to keep up. For over two decades, SilverSky has adapted as a managed security service provider, catering to the security and regulatory demands of small and mid-sized businesses with straightforward and affordable solutions. We focus on supporting industries that are subject to stringent regulations. Relying solely on perimeter firewalls for monitoring is now inadequate; organizations must oversee every point of contact within their infrastructure. This comprehensive monitoring encompasses networks, servers, databases, personnel, and endpoints. The most effective method for achieving this level of oversight is through a professionally staffed Security Operations Center, or SOC as a service. SilverSky Security Monitoring is dedicated to overseeing both perimeter and core security devices, ensuring that businesses not only meet but exceed regulatory compliance standards while enhancing their overall security posture. Our commitment to excellence means we continuously adapt our strategies to stay ahead of evolving threats.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Microsoft 365 No 
MyGlue Yes 
NXLog No 
Network Glue Yes 
SilverSky Email Protection Suite No 
ThreatAware Yes 

Integrations

Autotask PSA No 
Microsoft 365 Yes 
MyGlue No 
NXLog Yes 
Network Glue No 
SilverSky Email Protection Suite Yes 
ThreatAware No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IDAgent, a Kaseya company

Founded

2016

Country

United States

Website

www.idagent.com

Vendor Details

Company Name

SilverSky

Founded

1997

Country

United States

Website

www.silversky.com/solutions/managed-end-point-detection-response/

Product Features

Cloud Security

Antivirus No 
Application Security No 
Behavioral Analytics No 
Encryption No 
Endpoint Management No 
Incident Management No 
Intrusion Detection System No 
Threat Intelligence Yes 
Two-Factor Authentication No 
Vulnerability Management Yes 

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting No 

Data Discovery

Contextual Search No 
Data Classification No 
Data Matching No 
False Positives Reduction No 
Self Service Data Preparation Yes 
Sensitive Data Identification Yes 
Visual Analytics No 

Email Security

Anti Spam No 
Anti Virus Yes 
Email Attachment Protection No 
Encryption No 
Policy Management No 
Quarantine No 
Reporting/Analytics No 
Whitelisting / Blacklisting No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management Yes 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Network Security

Access Control Yes 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

Vulnerability Management

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management No 
Policy Management No 
Prioritization No 
Risk Management Yes 
Vulnerability Assessment Yes 
Web Scanning Yes 

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification Yes 
Incident Management Yes 
Tokenization Yes 
Vulnerability Scanning No 
Whitelisting / Blacklisting Yes 

Endpoint Protection

Activity Log No 
Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Device Management Yes 
Encryption No 
Signature Matching No 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM No 
Dashboard No 
Help Desk Yes 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling No 

SIEM

Application Security No 
Behavioral Analytics No 
Compliance Reporting No 
Endpoint Management No 
File Integrity Monitoring No 
Forensic Analysis No 
Log Management No 
Network Monitoring No 
Real Time Monitoring No 
Threat Intelligence No 
User Activity Monitoring No 

Vulnerability Management

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management No 
Policy Management No 
Prioritization No 
Risk Management No 
Vulnerability Assessment No 
Web Scanning No 

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