Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.
Description
Faronics Deep Freeze ensures that PCs remain virtually invulnerable. It safeguards endpoints by preserving a snapshot of the preferred configuration and settings established by the IT Administrator. With a swift reboot, any undesired alterations are eliminated, returning the system to its original Frozen state. Lock in your endpoints at the desired configuration. Any unexpected modifications can be reversed effortlessly with a reboot. This solution allows users unfettered access while avoiding the constraints of strict computer lockdowns for security purposes. By simply rebooting, you can counteract configuration drifts while still enabling users to save their progress. Malicious changes can also be reversed upon reboot, providing protection against phishing attacks. Only software that has received approval will remain, while unauthorized applications are removed, thereby ensuring compliance with licensing regulations. Additionally, it effectively mitigates harmful changes, including those posed by zero-day vulnerabilities, ensuring the integrity of your systems. Ultimately, Deep Freeze combines robust security with user flexibility, making it an essential tool for IT management.
API Access
Has API
No
API Access
Has API
No
Integrations
Anti-Executable
No
SolarWinds Service Desk
Yes
SolarWinds Web Help Desk
Yes
ThreatAware
No
Integrations
Anti-Executable
Yes
SolarWinds Service Desk
No
SolarWinds Web Help Desk
No
ThreatAware
Yes
Pricing Details
$407.00/install
No monthly fees, connect to unlimited end devices.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/remote-support-software
Vendor Details
Company Name
Faronics
Website
www.faronics.com/products/deep-freeze/enterprise
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
Yes
Contract/License Management
No
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
No
Remote Print
No
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
No
Session Transfer
Yes
Surveys & Feedback
Yes
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
No