Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
dailypoint™ stands out as the premier #abovePMS solution for both individual hotels and larger hotel chains. By aggregating data from various crucial sources, including PMS, POS systems, websites, newsletters, and Wi-Fi, dailypoint™ constructs a comprehensive and unified guest profile. The platform employs advanced data cleaning techniques alongside innovative artificial intelligence (AI) to enhance guest insights significantly. As a cloud-based SAAS solution, it provides an optimal foundation for centralized data management (CDM). Comprising 16 distinct modules, dailypoint™ is further enhanced by the dailypoint™ Marketplace, boasting over 170 solution partners. This extensive integration empowers dailypoint™ to facilitate effective marketing (CRM) strategies and maximize direct sales while addressing every aspect of the customer journey, thereby assisting all hotel departments. Moreover, the integrated Privacy Dashboard plays a vital role in ensuring compliance with GDPR regulations, emphasizing the importance of data privacy in today's hospitality landscape. The versatility of dailypoint™ makes it an invaluable asset for hotels aiming to leverage data for improved guest experiences.
Description
Elevate the experience for your guests while optimizing hotel operations through tailored communication that aligns with their preferred styles. Introducing the SABA Chatbot, an all-encompassing communication platform designed specifically for the hospitality industry. This advanced hotel chatbot leverages artificial intelligence and machine learning to enhance the guest journey by effectively answering inquiries, taking requests, making suggestions, and assisting in the booking of various hotel services. With its sophisticated natural language processing capabilities, SABA can grasp the intent behind guest messages and provide immediate, on-brand responses. It is adept at interpreting the nuances of guest queries and gauging sentiment, ensuring an exceptional user experience every time. By promptly addressing all questions and service requests, it maximizes both engagement and the quality of service provided. Additionally, it alleviates the concerns of guests staying in a property where language barriers may exist, fostering a more inclusive environment for all. Ultimately, the SABA Chatbot is an essential tool for modern hotels looking to enhance guest satisfaction and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
No
Knowcross
No
LINE
No
Oracle Hospitality Reporting and Analytics
No
Slack
No
Tripadvisor
No
WeChat
No
protel MICE
Yes
Integrations
Facebook Messenger
Yes
Knowcross
Yes
LINE
Yes
Oracle Hospitality Reporting and Analytics
Yes
Slack
Yes
Tripadvisor
Yes
WeChat
Yes
protel MICE
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Toedt, Dr. Selk & Coll
Founded
2005
Country
Germany
Website
www.dailypoint.com
Vendor Details
Company Name
SABA Hospitality
Founded
2017
Country
China
Website
sabahospitality.com/chatbot-hub/
Product Features
Data Management
Customer Data
No
Data Analysis
No
Data Capture
No
Data Integration
No
Data Migration
No
Data Quality Control
No
Data Security
No
Information Governance
No
Master Data Management
No
Match & Merge
No