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Description

dailypoint™ stands out as the premier #abovePMS solution for both individual hotels and larger hotel chains. By aggregating data from various crucial sources, including PMS, POS systems, websites, newsletters, and Wi-Fi, dailypoint™ constructs a comprehensive and unified guest profile. The platform employs advanced data cleaning techniques alongside innovative artificial intelligence (AI) to enhance guest insights significantly. As a cloud-based SAAS solution, it provides an optimal foundation for centralized data management (CDM). Comprising 16 distinct modules, dailypoint™ is further enhanced by the dailypoint™ Marketplace, boasting over 170 solution partners. This extensive integration empowers dailypoint™ to facilitate effective marketing (CRM) strategies and maximize direct sales while addressing every aspect of the customer journey, thereby assisting all hotel departments. Moreover, the integrated Privacy Dashboard plays a vital role in ensuring compliance with GDPR regulations, emphasizing the importance of data privacy in today's hospitality landscape. The versatility of dailypoint™ makes it an invaluable asset for hotels aiming to leverage data for improved guest experiences.

Description

Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa No 
protel MICE Yes 

Integrations

Alexa Yes 
protel MICE No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Toedt, Dr. Selk & Coll

Founded

2005

Country

Germany

Website

www.dailypoint.com

Vendor Details

Company Name

HelloGuest

Founded

2014

Country

Germany

Website

www.helloguest-solutions.com/en/index.html

Product Features

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Product Features

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