Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dailybiz presents a comprehensive web solution designed to effectively oversee your business operations. With its diverse range of features, it provides a management platform that seamlessly meets various requirements. It enhances commercial oversight and enables daily team monitoring, which ultimately leads to significant time savings in administrative duties and boosts overall productivity. Your personalized dashboard is conveniently accessible through any preferred web browser, allowing you to manage your business from virtually anywhere at any time. Stay updated on customer interactions, improve your prospecting efforts, track potential opportunities, and streamline after-sales services. By leveraging this tool, you can elevate the effectiveness of your sales team while efficiently managing inventory across multiple sales channels. Additionally, it assists in adhering to customer regulations and managing both general and analytical accounting, including budgets, fixed assets, VAT declarations, and tax packages. You can also effectively plan and allocate time and expenses, ensuring a thorough analysis of your project's profitability, which further enhances your strategic decision-making capabilities.
Description
Your team works constantly with data. Contact history, dashboards, wallboards, reports. Data-driven support is an answer to customer needs. Everyone knows what to do. There is no miscommunication. The customer service program is simply a way to share information within a group. There is no duplication of work. Advanced reports and control over KPIs. You can collect website leads by proactive chat and callback. A virtual call center offers advanced functions that can help you make a sale. You can organize the after-sales process. Thulium is simple to use. Easy configuration, quick implementation, and good support. We create contact center software. It is important that we know how to use it. The integrations and rich API will make the Thulium contact centre system part of your tool environment. Automated repetitive tasks will be taken care of. 100% of calls are returned. You can make more phone calls and connect clients with the right consultants immediately.
API Access
Has API
No
API Access
Has API
No
Integrations
Base.com
No
CREDITONLINE
No
Zowie
No
Pricing Details
€39 per user per month
Free Trial
No
Free Version
No
Pricing Details
$26.38/month/user
3 pricing tiers per user per month.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dailybiz
Founded
2002
Country
France
Website
dailybiz.com
Vendor Details
Company Name
Thulium
Founded
2006
Country
Poland
Website
thulium.com
Product Features
Business Management
Billing & Invoicing
Yes
CRM
Yes
Employee Management
No
Financial Management
Yes
Inventory Management
Yes
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No