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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

DSMN8 offers a groundbreaking platform that enables brands to harness the true potential of their most valuable resource - their workforce. This all-inclusive solution streamlines the entire journey from content creation to the sharing of genuine and impactful material by end users. With user-friendly features, sharing becomes not only effortless but also effective and gratifying. By utilizing DSMN8, you can enhance content engagement, boost inbound sales, and discover exceptional talent for your organization. Transform your business identity with Lens, as DSMN8's state-of-the-art mobile application makes generating authentic content at scale a reality. By encouraging employees to contribute their individual viewpoints, you can elevate brand perception and awareness while incentivizing their efforts through a built-in gamification system. The ease of crowdsourcing content from your own team has never been more attainable, allowing for a diverse array of authentic contributions. Embrace this innovative approach to content creation and watch your brand thrive.

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics Yes 
Adobe Marketo Engage Yes 
Google Analytics Yes 
Salesforce Yes 
Slack Yes 
Acoustic Exchange No 
Adjust No 
Adobe Experience Manager No 
Adobe Express No 
Gemini Enterprise Agent Platform No 
Instagram No 
Mailchimp No 
Microsoft 365 No 
Microsoft Teams Yes 
Smarsh No 
Snowflake No 
Stripe No 
Tealium Customer Data Hub No 
Trustpilot No 
WhatsApp No 

Integrations

Adobe Analytics Yes 
Adobe Marketo Engage Yes 
Google Analytics Yes 
Salesforce Yes 
Slack Yes 
Acoustic Exchange Yes 
Adjust Yes 
Adobe Experience Manager Yes 
Adobe Express Yes 
Gemini Enterprise Agent Platform Yes 
Instagram Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Microsoft Teams No 
Smarsh Yes 
Snowflake Yes 
Stripe Yes 
Tealium Customer Data Hub Yes 
Trustpilot Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom
Custom, quote-based pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DSMN8

Founded

2016

Country

United Kingdom

Website

dsmn8.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Employee Advocacy

Content Controls / Compliance Yes 
Content Library Creation Yes 
Mobile Access Yes 
Post Scheduling Yes 
Push / Email Notifications Yes 
Reporting / Analytics Yes 
Social Sharing Gamification Yes 
Tiered User Permissions Yes 

Internal Communications

App Integration Yes 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management Yes 
Photo Gallery No 
Social Sharing Yes 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs No 
Data Security Yes 
Event Management No 
Group Management No 
Media Library No 
Privacy Options No 
Real-time Chat No 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles No 

Social Selling

Automated Publishing Yes 
Compliance Management Yes 
Content Discovery No 
Content Management Yes 
Employee Advocacy Yes 
Gamification Yes 
Lead Engagement No 
Performance Metrics Yes 
Pre-Approved Content Library Yes 
Single Sign On Yes 
Social Media Monitoring No 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling Yes 
Push / Email Notifications No 
Reporting / Analytics Yes 
Social Sharing Gamification No 
Tiered User Permissions No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration No 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring No 

Alternatives

Alternatives

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