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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DRVEN Parts™ empowers OEMs to transform intricate engineering data into engaging 3D parts catalogs, streamlining the process for dealers, technicians, and customers to easily identify and order the right components. In contrast to conventional catalog software, DRVEN Parts™ operates on a unified product data infrastructure, integrating CAD, Bills of Materials, service details, manuals, and historical data, ensuring that each catalog is up-to-date with the most current product configurations. Users are able to manipulate assemblies in a 3D environment, enabling them to zoom in, rotate, isolate parts, view detailed exploded views, search by specific parts or products, and seamlessly transition from identification to inquiry or purchase. These catalogs can be disseminated through various portals for dealers, distributors, technicians, and customers, which aids OEMs in minimizing order mistakes, reducing support call durations, enhancing self-service options, and increasing aftermarket revenue. Additionally, as part of the DRVEN platform, the Parts module integrates flawlessly with interactive work instructions and comprehensive operational product knowledge, thereby enriching the overall user experience. This interconnected system not only enhances efficiency but also fosters greater customer satisfaction by providing immediate access to essential information.

Description

Many PSA tools tend to be overly complicated, brimming with features that often necessitate intricate setups by experts before they can be effectively utilized. In contrast, Zest was designed with the belief that a PSA should meet the specific needs of MSP managers and technicians while being operable immediately upon installation. Unlike other systems, Zest is ready to go right out of the box, eliminating the lengthy process of configuration that can take months. This unique approach sets Zest apart, enhancing your MSP's ability to attract and retain clients. With an emphasis on streamlining technicians' workflows and workloads, Zest is the PSA solution that technicians genuinely appreciate using. Keeping clients satisfied is essential for the success of any MSP, and Zest ensures that you have a clear view of the status of every account. Created as a counterpoint to cumbersome and intricate MSP management systems, Zest removes unnecessary customizations, the need for extensive configuration, and the expense of additional staff, providing only the essential tools you require. By simplifying the management process, Zest empowers your team to focus on what truly matters—delivering exceptional service to your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Addigy No 
Google Calendar No 
Hudu No 
IT Glue No 
Level No 
Microsoft Outlook No 
NinjaOne No 
QuickBooks Online No 
Quoter No 
Xero No 

Integrations

Addigy Yes 
Google Calendar Yes 
Hudu Yes 
IT Glue Yes 
Level Yes 
Microsoft Outlook Yes 
NinjaOne Yes 
QuickBooks Online Yes 
Quoter Yes 
Xero Yes 

Pricing Details

$1000/month
Free Trial Yes 
Free Version No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DRVEN

Founded

2026

Country

United Kingdom

Website

drven.io

Vendor Details

Company Name

Zest MSP

Country

United States

Website

www.zestmsp.com

Product Features

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Alternatives

Alternatives

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