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ease
features
design
support

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ease
features
design
support

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Description

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Description

Create your digital workforce effortlessly within just a few clicks—it's as simple as that! The Druid Chatbot Platform empowers businesses to accomplish more with fewer resources. Druid serves as an AI-driven, no-code platform for chatbot creation, enabling non-technical developers to craft, implement, and launch engaging interactions among employees, customers, partners, and enterprise systems via seamless text and voice communication across various channels. This platform boasts a unique multi-language NLU engine that accurately discerns user intentions, sentiment, and system entities, complemented by our Connector Designer that allows integration with any enterprise application, including REST/SOAP APIs, SQL/Oracle databases, ERPs, and CRMs. By utilizing chatbots, organizations can save both time and money, delegating repetitive tasks to these digital assistants so that human workers can concentrate on more meaningful activities. Moreover, chatbots significantly improve user experience by providing a conversational AI interface for interactions with any enterprise system, ultimately fostering a more productive work environment. Embrace the future of work by integrating chatbots into your daily operations, and watch your efficiency soar.

Description

Nuvento, a company located in New Jersey, specializes in providing cost-effective chatbot development services tailored to fulfill your organization’s requirements for knowledge management, customer support, and self-service. Our AI-driven chatbots significantly enhance your organization's communication and assistance functions by facilitating real-time automated dialogues with users in a natural language, empowering them to address their own inquiries. We create chatbots designed for enterprises that can comprehend user intent and respond appropriately to both employees and customers based on the data available within the organization. The expertise we possess in chatbot development positions Nuvento to effectively tackle genuine business challenges by offering straightforward AI chatbot solutions. Our innovative chatbots are particularly beneficial for retailers, maximizing the potential of conversational commerce, enabling customers to engage directly with your business. In addition, our chatbots provide valuable capabilities, allowing customers to receive purchase recommendations and essential customer support seamlessly. This holistic approach not only improves customer satisfaction but also enhances overall operational efficiency for your enterprise.

API Access

Has API

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Screenshots View All

Integrations

Azure AI Bot Service
DeepL
Dialogflow
Elasticsearch
Firebase
Google Assistant
HERE
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
NICE CXone Mpower
Salesforce Service Cloud
Stackreaction
Starburst Enterprise
Tungsten Communications Manager
Twilio
WeChat
WhatsApp
Workplace from Meta

Integrations

Azure AI Bot Service
DeepL
Dialogflow
Elasticsearch
Firebase
Google Assistant
HERE
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
NICE CXone Mpower
Salesforce Service Cloud
Stackreaction
Starburst Enterprise
Tungsten Communications Manager
Twilio
WeChat
WhatsApp
Workplace from Meta

Integrations

Azure AI Bot Service
DeepL
Dialogflow
Elasticsearch
Firebase
Google Assistant
HERE
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
NICE CXone Mpower
Salesforce Service Cloud
Stackreaction
Starburst Enterprise
Tungsten Communications Manager
Twilio
WeChat
WhatsApp
Workplace from Meta

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cognigy

Founded

2016

Country

Germany / United States

Website

www.cognigy.com

Vendor Details

Company Name

DRUID

Founded

2018

Country

Romania

Website

www.druidai.com

Vendor Details

Company Name

Nuvento

Founded

2007

Country

United States

Website

nuvento.com/chatbot-for-enterprises/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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