Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DRILLER is an advanced analytics solution designed to facilitate the digitization and in-depth examination of insurance portfolios by processing both structured and unstructured data. It enhances the understanding of the portfolio's overall durability and the composition of claims. With its capabilities, it accelerates the release of reserves, contributing to reduced solvency capital needs and lower costs associated with capital. This innovative tool harnesses the power of artificial intelligence to conduct thorough analyses of portfolios and claims while forecasting the likelihood of adverse claim developments through a severity scoring system. Moreover, it allows for the early detection of claims that may be under or over-reserved. Users benefit from fully searchable documentation and claims, along with a comprehensive insight into portfolio composition. The tool excels in recognizing characters, numbers, and sentiment, categorizing documents, and pinpointing specific claim characteristics. Additionally, it streamlines the review and prioritization process for critical claims demanding immediate attention, all backed by an automated analysis of the entire portfolio, enhancing operational efficiency and decision-making.
Description
General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Guidewire
No
HubSpot CRM
No
Salesforce
No
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DGTAL
Country
Germany
Website
dgtal.io/products/
Vendor Details
Company Name
General Magic
Country
United States
Website
generalmagic.inc/