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features
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Description

DRILLER is an advanced analytics solution designed to facilitate the digitization and in-depth examination of insurance portfolios by processing both structured and unstructured data. It enhances the understanding of the portfolio's overall durability and the composition of claims. With its capabilities, it accelerates the release of reserves, contributing to reduced solvency capital needs and lower costs associated with capital. This innovative tool harnesses the power of artificial intelligence to conduct thorough analyses of portfolios and claims while forecasting the likelihood of adverse claim developments through a severity scoring system. Moreover, it allows for the early detection of claims that may be under or over-reserved. Users benefit from fully searchable documentation and claims, along with a comprehensive insight into portfolio composition. The tool excels in recognizing characters, numbers, and sentiment, categorizing documents, and pinpointing specific claim characteristics. Additionally, it streamlines the review and prioritization process for critical claims demanding immediate attention, all backed by an automated analysis of the entire portfolio, enhancing operational efficiency and decision-making.

Description

General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Guidewire No 
HubSpot CRM No 
Salesforce No 
Zoho CRM No 

Integrations

Guidewire Yes 
HubSpot CRM Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DGTAL

Country

Germany

Website

dgtal.io/products/

Vendor Details

Company Name

General Magic

Country

United States

Website

generalmagic.inc/

Product Features

Product Features

Alternatives

Claims Signal Reviews

Claims Signal

Athenium Analytics

Alternatives