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Description
The capacity to provide the appropriate product at the precise moment is a key factor in why customers prefer your services. However, managing order delivery logistics and tracking can be quite challenging. Factors such as driver schedules, intricate distribution techniques like buyouts and relay transfers, along with the high volume of orders, complicate an already intricate process. Order Delivery Tracking, known as ODT, assists in planning and routing while offering real-time visibility into the status of each order. By delivering detailed reports on delivery costs by individual order or by customer, combined with live updates regarding driver locations, estimated times of arrival, and any delays, ODT presents a thorough solution aimed at improving customer service and streamlining your dispatch and logistics operations. Moreover, with ODT, businesses can adapt to changing demands more swiftly, ensuring a reliable and efficient delivery experience.
Description
Service Hub CRM delivers exceptional service effortlessly. Typically, it may require more than three calls to connect with a customer for setting an appointment, which can be frustrating. Empower your employees to deliver outstanding customer service by utilizing our tools. Effective communication is essential in building any relationship, and we understand that every detail counts. Our software can be tailored specifically to meet the unique demands of your business. Instead of juggling multiple systems, why not unify them for a smoother experience? Our dedicated team is here to guide you through our platform, ensuring you master its features. Access all necessary information directly from your dashboard, enhancing your workflow. Technicians can provide real-time updates on ticket statuses to both you and your clients. Manage your orders seamlessly through our app for greater productivity. With our GPS features, never lose your way to your next appointment. Easily upload files from your device for quick retrieval, and stay informed with notifications about your order statuses directly on your phone. All these features work together to create a more streamlined and efficient service experience.
API Access
Has API
API Access
Has API
Integrations
KIT Scenarist
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DQ Technologies
Founded
1992
Country
United States
Website
www.dqtech.com
Vendor Details
Company Name
Service Technologies
Founded
2017
Country
United States
Website
servicehubcrm.com
Product Features
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Production Scheduling
"What If" Scenarios
Automated Scheduling
Bottleneck Optimization
Capacity Planning
Constraint Scheduling
Job Scheduling
Material Planning
Priority-Based Scheduling
Quality Control
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking