Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

DP360 CRM has established a reputation for excellence in agile software development, highlighted by our advancements in technology. We've created a wealth of resources, including guides, instructional videos, webinars, and workshops that focus on process, procedure, and accountability tools tailored for sales, parts and accessories, and service departments, ensuring our platform remains accessible and user-friendly for all. Dealership Performance 360 CRM has garnered attention in numerous CRM-focused publications, earning recognition as industry specialists in Powersports Business. With insights from their mentor, the late Ed Lemco, and over ten years of experience in CRM and BDC, Dealership Performance 360 CRM has built a solid knowledge base that offers a distinct viewpoint on thriving Powersport businesses and their operators. This expertise has been instrumental in fostering the growth of users who rely on it, demonstrating resilience and proven success in the constantly changing landscape of the Powersport industry. Furthermore, our commitment to innovation continues to drive best practices and enhance user engagement across all sectors.

Description

At Vital Software, our commitment lies in developing software that aligns seamlessly with your operational needs. We offer comprehensive solutions that span the entire automotive sector, positioning ourselves as a frontrunner in data-driven innovations for the industry. Our clientele features top-tier OEMs, dealer organizations, and dealership enterprises, allowing us to support vital functions such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analytics for service and parts. Our configurable system empowers Business Development Centers (BDCs) to orchestrate customer interactions tailored to their specific business workflows while simultaneously tracking customer satisfaction through CSI scorecards. Furthermore, Vital Software boasts an extensive marketing suite that serves as the perfect tool for strategizing, executing, and evaluating marketing initiatives throughout the dealer network. Users can effortlessly create, oversee, and assess campaign performance, launching mail, email, and SMS campaigns with just a click to facilitate personalized outreach. This blend of functionality and flexibility ensures that our software not only meets but exceeds the evolving demands of the automotive industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple iPadOS
Blackpurl
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari

Integrations

Apple iPadOS
Blackpurl
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dealership Performance 360 CRM

Founded

2014

Country

United States

Website

www.dealershipperformancecrm.com

Vendor Details

Company Name

Vital Software

Country

Australia

Website

www.vitalsoftware.com.au

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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