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Average Ratings 2 Ratings

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features
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support

Description

DOPE is an innovative customer intelligence and recovery platform specifically designed for D2C and Shopify brands. This platform plays a crucial role in helping businesses recognize dissatisfied and potentially lost customers before they post negative reviews, cease their purchases, or opt to leave. After a purchase, DOPE engages with customers through various communication channels including WhatsApp, SMS, email, and phone calls, while simultaneously evaluating customer sentiment and categorizing their reactions into promoters, passives, and detractors. Additionally, it offers real-time insights into vital metrics such as customer trust scores, Net Promoter Score (NPS), sentiment trends, revenue at risk, product performance issues, delivery complications, packaging problems, and opportunities to win back customers. DOPE empowers brands by facilitating proactive measures through automated recovery workflows, effective customer segmentation, ticket creation, and outreach across multiple channels. By converting customer feedback into actionable insights, DOPE not only aids brands in enhancing customer retention and boosting repeat purchases but also plays a significant role in fortifying their reputation and minimizing negative reviews, ultimately fostering a more loyal customer base.

Description

Introducing your new SWG, which eliminates the traditional datacenter and conducts security checks directly on endpoints to enhance privacy, increase reliability, and boost performance speeds by up to four times. With the Fly-Direct architecture, all operations occur on the device itself, ensuring that performance is maintained while users experience significant improvements in speed, reliability, and privacy compared to older SWG systems. The dope.swg solution comes equipped with integrated features such as URL filtering, anti-malware protection, cloud application controls, shadow IT management, and policies based on user or group needs. Customization is at your fingertips, allowing you to dictate user access. In the unlikely event that dope.cloud experiences downtime, fail-safe mechanisms ensure that access to pre-approved company websites remains available, while new requests are blocked for user security. Furthermore, dope.swg's endpoint-driven proxy effectively addresses the everyday reliability, performance, and privacy concerns that users encounter with legacy SWGs, and it can be trialed and installed on your device with just a few simple clicks, making the transition seamless and efficient. This innovative approach not only simplifies security management but also empowers users with greater control over their digital environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

Shopify Yes 
WhatsApp Yes 

Integrations

Shopify No 
WhatsApp No 

Pricing Details

$35/month
Free Trial No 
Free Version No 

Pricing Details

$60 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ScanMonk Infomedia Pvt. Ltd.

Founded

2025

Country

India

Website

dope.scanmonk.com

Vendor Details

Company Name

dope.security

Founded

2021

Country

United States

Website

dope.security

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Alternatives

Alternatives

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