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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DOPE is an innovative customer intelligence and recovery platform specifically designed for D2C and Shopify brands. This platform plays a crucial role in helping businesses recognize dissatisfied and potentially lost customers before they post negative reviews, cease their purchases, or opt to leave. After a purchase, DOPE engages with customers through various communication channels including WhatsApp, SMS, email, and phone calls, while simultaneously evaluating customer sentiment and categorizing their reactions into promoters, passives, and detractors. Additionally, it offers real-time insights into vital metrics such as customer trust scores, Net Promoter Score (NPS), sentiment trends, revenue at risk, product performance issues, delivery complications, packaging problems, and opportunities to win back customers. DOPE empowers brands by facilitating proactive measures through automated recovery workflows, effective customer segmentation, ticket creation, and outreach across multiple channels. By converting customer feedback into actionable insights, DOPE not only aids brands in enhancing customer retention and boosting repeat purchases but also plays a significant role in fortifying their reputation and minimizing negative reviews, ultimately fostering a more loyal customer base.

Description

Transforming the way sports enthusiasts and gamblers engage with their favorite activities, we serve as a comprehensive provider for betting and gaming operators across the globe. Our commitment to safeguarding the integrity of sports encompasses protection against match-fixing, doping, and other threats that could undermine the fairness of competitions. Enhance your ability to win, retain, and maximize fan engagement with innovative solutions designed to elevate performance both on and off the field. In the current landscape, gaming operators must implement targeted and effective marketing strategies to successfully attract and retain customers, regardless of whether they operate in a well-established or burgeoning market. As a publisher or rights holder, you can tap into enhanced revenue opportunities from betting marketing budgets by increasing advertisement conversion rates and forging stronger sponsorship collaborations. We offer a complete suite of services, ranging from sports data and betting content to comprehensive front-end products and marketing services, all seamlessly integrated from a single source. Ensure you meet your customers' diverse needs with the most extensive portfolio in the industry, enabling you to adapt and thrive in a competitive environment. By leveraging these resources, you can drive innovation and success in your operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

InPlaySoft No 
ScorePlay No 
Shopify Yes 
WhatsApp Yes 

Integrations

InPlaySoft Yes 
ScorePlay Yes 
Shopify No 
WhatsApp No 

Pricing Details

$35/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ScanMonk Infomedia Pvt. Ltd.

Founded

2025

Country

India

Website

dope.scanmonk.com

Vendor Details

Company Name

Sportradar

Country

Switzerland

Website

sportradar.com

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

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