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Description
Business processes play a vital role in an organization's capacity to deliver products, services, and ensure customer satisfaction. DOCOVA empowers businesses to swiftly develop the applications necessary for enhancing the management of communication, collaboration, and the organization of information and tasks. Whether you are involved in IT, HR, Customer Service, Legal, or simply wish to build and launch your own tailored applications, you can provide effective solutions that revolutionize the way work is accomplished. DOCOVA is equipped to support you, no matter which method suits you best. Our SaaS offering boasts robust security measures and is supported by fully redundant dedicated data centers for comprehensive data backup. With automatic monitoring and periodic server upgrades, we guarantee optimal performance and continuous availability. Alternatively, our on-premise solutions grant you the flexibility to install DOCOVA within your own infrastructure, allowing you to operate in a familiar setting. Moreover, we empower “Citizen Developers” by enabling them to craft their own applications with minimal or no coding required, thus fostering innovation and efficiency within your organization. Ultimately, DOCOVA not only streamlines operations but also enhances the overall agility of your business.
Description
Intrado provides a cloud-based enterprise-grade calling solution that is fully hosted and managed. This includes team collaboration which includes messaging, meeting and mobility solutions as well as the benefits and features of Cisco Webex devices. VoiceMaxx CE also includes Cisco Hosted Collaboration Solution, (HCS), which is a cloud service that builds on Cisco's tried-and-true on-premises Call Manager offering. This makes it an ideal service choice for medium to large companies switching from a premise-based service. Intrado fully supports this solution with geo-redundant Data Centers, which provide enhanced business continuity and disaster recovery. Intrado engineers are available 24/7 to support you.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Jabber
No
Cisco Webex
No
Dropbox
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$25.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DLI.tools
Founded
2001
Country
Canada
Website
www.docova.com
Vendor Details
Company Name
Intrado
Founded
1986
Country
United States
Website
www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
No
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
No
Version Control
Yes
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
