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Description
DID Logic is a global provider of VoIP services that supplies local, geographical, toll-free, and mobile virtual numbers across 139 nations. Our infrastructure consists of 12 Points of Presence (PoPs) around the globe, enabling us to offer your users a seamless local calling experience through either an enterprise-level SIP trunk connection or PSTN forwarding. With our local SIP trunk service, you gain direct and low-latency access to regional voice carriers. You can quickly deploy our services and connect to your IP PBX without delay. By leveraging local VoIP gateways in 12 countries, you can effectively reduce latency in your communications. Each PoP is intricately linked to various voice carriers, ensuring reliability and efficiency. We maintain our own network and utilize hardware-based switches, which enhances our operational capabilities. Furthermore, we possess our own Autonomous System and procure IP transit directly from Tier 1 carriers to ensure high service quality. The hardware utilized in each PoP is owned by DID Logic, and our SIP termination is routed to local carriers. RTP streams are transmitted over the lowest latency domestic IP links, avoiding the need to loop through aggregation sites. Additionally, DID Logic is affiliated with multiple Internet Exchanges (IXes) globally, granting us access to hundreds of networks through meet-me rooms and cross-connects, which further strengthens our service offerings. Our commitment to providing high-quality VoIP solutions positions us as a leader in the telecommunications industry.
Description
Microtalk is a leading provider of cloud communication services that help businesses of all sizes simplify their voice and connectivity needs. Its Cloud Phone System supports office, home, and remote work setups, offering IVR, secure call recording, team call queues, and WebRTC integration for seamless online calling. For larger operations, Microtalk’s Contact Centre solutions deliver high-performance VoIP trunks, skills-based routing, toll-free numbers, and a cloud-hosted predictive dialer to boost customer service efficiency. Businesses can also leverage Microtalk’s business-grade fibre internet, which supports speeds up to 10Gb with SD-WAN and MPLS integration for resilience. SMS solutions add further flexibility, allowing companies to launch mass texting campaigns, manage opt-outs automatically, and monitor performance in real time. With over 10,000 customers in 15 countries since 2008, Microtalk has built a reputation for reliable, innovative, and affordable communication technology. Its solutions require no capital investment, offering predictable per-user costs for easy scalability. Backed by 24/7 support and an in-house R&D team, Microtalk ensures continuous improvement and tailored solutions for every client.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
3CX
Yes
Bigin by Zoho CRM
No
Carusto
Yes
FreePBX
Yes
FreeSWITCH
Yes
HubSpot CRM
No
Salesforce
No
Integrations
3CX
No
Bigin by Zoho CRM
Yes
Carusto
No
FreePBX
No
FreeSWITCH
No
HubSpot CRM
Yes
Salesforce
Yes
Pricing Details
$25 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$20/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DID Logic
Founded
2008
Country
United States
Website
didlogic.com
Vendor Details
Company Name
Microtalk Europe Limited
Founded
2008
Country
United Kingdom
Website
microtalk.co.uk
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Unified Communications
No
Voice Quality Enhancement
No
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
No
