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Description
DGtalguide stands out as the sole platform available that facilitates every phase of self-guided tour management. This innovative solution empowers tour operators to create and oversee tours, market them online, automate the reservation of supplementary services, collaborate with local partners, and provide a complete experience via a customized mobile guide application. Travelers benefit from features such as navigation, multimedia content associated with specific attractions, real-time control of their itineraries, and seamless bookings. Meanwhile, tour operators enjoy an efficient system designed to enhance revenue and elevate the overall customer experience. With such a comprehensive offering, DGtalguide positions itself as an indispensable tool for modern tourism professionals.
Description
Enhance your customer interactions to boost bookings and gather more reviews effectively. By providing Google Maps links for meetings or pickup points, you can streamline operations and facilitate a seamless experience. Incorporating cross-selling and up-selling strategies will not only increase bookings but also lead to more favorable reviews while saving you valuable time in customer service. Keep guests informed by sending them real-time tracking links for the bus, welcoming them when they board, and offering tailored suggestions for their day. Additionally, request feedback and promote enhanced experiences to encourage positive reviews. Share the precise location of your attraction and provide daily recommendations, including potential up-sell options or meal suggestions prior to their arrival. Capturing moments of guests enjoying their time can further contribute to obtaining more reviews. Delivering all this information directly to their phones offers peace of mind for your customers and reduces inquiries for you. By actively preventing late arrivals and no-shows, you can improve operational efficiency and minimize complaints. Engage customers even before their arrival, generating excitement through captivating pictures and videos while encouraging them to consider booking other products you offer. Ultimately, this proactive approach not only enhances the customer experience but also strengthens their connection with your brand.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola Booking and Marketing System
Integrations
Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola Booking and Marketing System
Pricing Details
€50/month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DGtalguide
Founded
2022
Country
United States
Website
dgtalguide.com
Vendor Details
Company Name
TourOpp
Country
United States
Website
www.go.touropp.com
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management