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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.

Description

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding. root9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AXIOM No 
Amazon CloudWatch No 
Axiom No 
Elasticsearch No 
Graylog No 
Healthchecks.io No 
Honeybadger No 
Honeycomb No 
IT-Conductor Yes 
Nagios Core No 
Netreo Yes 
Opsgenie No 
Paessler PRTG No 
PagerDuty No 
Rollbar No 
ServiceNow No 
Slack No 
SolarWinds Pingdom No 
Splunk AppDynamics No 
Zabbix No 

Integrations

AXIOM Yes 
Amazon CloudWatch Yes 
Axiom Yes 
Elasticsearch Yes 
Graylog Yes 
Healthchecks.io Yes 
Honeybadger Yes 
Honeycomb Yes 
IT-Conductor No 
Nagios Core Yes 
Netreo No 
Opsgenie Yes 
Paessler PRTG Yes 
PagerDuty Yes 
Rollbar Yes 
ServiceNow Yes 
Slack Yes 
SolarWinds Pingdom Yes 
Splunk AppDynamics Yes 
Zabbix Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$179/month unlimited users
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.derdack.com/enterprisealert-alerting-software/

Vendor Details

Company Name

root9

Founded

2026

Country

United States

Website

root9.io

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning Yes 
Templates Yes 
Two-Way Communication Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting Yes 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management Yes 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management No 

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