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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.

Description

Zenduty offers a comprehensive platform for incident alerting, on-call management, and response orchestration that integrates reliability into your production operations seamlessly. It provides a unified view of the health status across all production activities, allowing teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With the ability to implement customized, data-driven on-call schedules, you can maintain round-the-clock coverage for significant incidents. The platform facilitates the application of industry-leading incident response protocols, enabling quicker resolution through effective task delegation and collaborative triaging efforts. Furthermore, it automatically integrates your playbooks into each incident, ensuring a structured approach to each situation. You can also log incident-related tasks and action items to enhance the quality of postmortems and prepare for future occurrences effectively. By suppressing unnecessary alerts, your engineering and support teams can concentrate on the notifications that truly matter. Additionally, Zenduty boasts over 100 integrations with various tools such as application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, thereby enhancing the overall operational efficiency. This extensive connectivity ensures that teams can utilize their existing tools while streamlining their incident management processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon GuardDuty No 
Bugsnag No 
Checkly No 
Coralogix No 
Crashlytics No 
CrowdStrike Falcon No 
Datadog No 
Google Chat No 
Grafana Cloud No 
Hosted Graphite No 
Netreo Yes 
NodePing No 
OpsDash No 
Papertrail No 
Pingometer No 
Redash No 
Rollbar No 
ServiceNow Cloud Observability No 
StatHat No 
StatusDrift No 

Integrations

Amazon GuardDuty Yes 
Bugsnag Yes 
Checkly Yes 
Coralogix Yes 
Crashlytics Yes 
CrowdStrike Falcon Yes 
Datadog Yes 
Google Chat Yes 
Grafana Cloud Yes 
Hosted Graphite Yes 
Netreo No 
NodePing Yes 
OpsDash Yes 
Papertrail Yes 
Pingometer Yes 
Redash Yes 
Rollbar Yes 
ServiceNow Cloud Observability Yes 
StatHat Yes 
StatusDrift Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.derdack.com/enterprisealert-alerting-software/

Vendor Details

Company Name

Zenduty

Founded

2019

Country

India

Website

www.zenduty.com

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning Yes 
Templates Yes 
Two-Way Communication Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Product Features

DevOps

Approval Workflow No 
Dashboard No 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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