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features
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support

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Write a Review

Description

Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.

Description

Enhance team efficiency by directing alerts to the appropriate individuals, facilitating swift collaboration and resolution of issues. By ensuring that alerts reach the right recipients, you can minimize the time taken to acknowledge and rectify incidents. Our complete ChatOps experience seamlessly integrates with your existing tools, offering incident timelines and reporting functionalities that support blameless post-incident analysis. Foster engagement by meeting individuals in their work environments; our mobile-first solutions utilize machine learning to provide on-call accessibility from any location. Splunk On-Call streamlines incident management processes, alleviating alert fatigue and promoting higher uptime rates. Utilize Splunk On-Call to optimize your on-call schedules and escalation frameworks, automating everything from rotations to overrides. Our platform delivers contextual alert details, machine learning-based suggestions, and enhances collaboration to efficiently tackle issues, all while meticulously documenting crucial remediation information for future reference. This allows teams to not only resolve incidents promptly but also to learn from them to improve future responses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlertSite No 
Checkly No 
Cron To Go No 
Dynatrace No 
Exigence No 
FireHydrant No 
Honeybadger No 
Netreo Yes 
New Relic No 
Postman No 
RapidSpike No 
ServiceNow No 
Slack No 
SolarWinds Network Performance Monitor (NPM) No 
Splunk Cloud Platform No 
Splunk User Behavior Analytics No 
StatusHub No 
Uptime.com No 
UptimeRobot No 

Integrations

AlertSite Yes 
Checkly Yes 
Cron To Go Yes 
Dynatrace Yes 
Exigence Yes 
FireHydrant Yes 
Honeybadger Yes 
Netreo No 
New Relic Yes 
Postman Yes 
RapidSpike Yes 
ServiceNow Yes 
Slack Yes 
SolarWinds Network Performance Monitor (NPM) Yes 
Splunk Cloud Platform Yes 
Splunk User Behavior Analytics Yes 
StatusHub Yes 
Uptime.com Yes 
UptimeRobot Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$27.00/month/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.derdack.com/enterprisealert-alerting-software/

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning Yes 
Templates Yes 
Two-Way Communication Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Issue Tracking

Assignment Management No 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues No 
Scheduling Yes 
Task Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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