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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.

Description

SIGNL4 offers critical alerting, incident response and service dispatching for operating critical infrastructure. It alerts you persistently via app push, SMS text, voice calls, and email including tracking, escalation, on-call duty scheduling and collaboration.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Netreo Yes 
Airtable No 
Crosser No 
Cumulocity No 
Dynatrace No 
Freshservice No 
HetrixTools No 
Icinga No 
LogRhythm SIEM No 
Microsoft Defender XDR No 
Microsoft Sentinel No 
Qlik Application Automation No 
Raygun No 
ServiceNow No 
Splunk APM No 
TOPdesk No 
Workato No 
Xurrent No 
Zabbix No 
Zapier No 

Integrations

Netreo Yes 
Airtable Yes 
Crosser Yes 
Cumulocity Yes 
Dynatrace Yes 
Freshservice Yes 
HetrixTools Yes 
Icinga Yes 
LogRhythm SIEM Yes 
Microsoft Defender XDR Yes 
Microsoft Sentinel Yes 
Qlik Application Automation Yes 
Raygun Yes 
ServiceNow Yes 
Splunk APM Yes 
TOPdesk Yes 
Workato Yes 
Xurrent Yes 
Zabbix Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.derdack.com/enterprisealert-alerting-software/

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.signl4.com

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Emergency Notification

Contact Management Yes 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning Yes 
Templates Yes 
Two-Way Communication Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications No 
Enriched Incident Context Yes 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

Push Notifications

A/B Testing No 
Analytics Yes 
Campaign Segmentation No 
Contextual Targeting Yes 
Device Targeting Yes 
Expiry Notifications No 
Geo Targeting Yes 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management No 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing No 
Mobile Access Yes 
Push Notifications Yes 
Search No 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management Yes 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting Yes 
Scheduling Yes 
Time Tracking No 

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