Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
DC2Vue is an integrated digital health platform tailored for healthcare providers throughout Australia. This platform unifies various functions such as patient data management, clinical workflows, care coordination, telehealth services, patient administration, billing processes, analytics, and AI-driven insights. DC2Vue caters to multiple sectors including acute care, community health, mental health services, home care, aged care, NDIS, and virtual care. By utilizing this platform, healthcare organizations can minimize the issues associated with disjointed systems, enhance efficiency in administrative and clinical operations, and promote effective information sharing and care coordination across diverse environments. Additionally, it equips healthcare teams with seamless access to patient data and operational processes, while also facilitating integrations, enabling mobile access, providing analytical tools, and supporting digital healthcare delivery. This comprehensive approach ensures that healthcare providers can deliver more efficient and effective care to their patients.
Description
Salesforce Agentforce Health is a comprehensive healthcare CRM designed to unify patient, provider, and operational data in one secure platform. Built on Salesforce’s deeply integrated architecture, it includes healthcare-specific workflows, compliance controls, and interoperability capabilities. The solution combines clinical and non-clinical data to deliver a 360-degree view of patients and members. AI-powered agents assist teams by summarizing records, automating document processing, and recommending next steps. Contact center teams gain real-time access to EHR data, eligibility details, and claims information to improve service speed and personalization. Care management tools enable coordinated, whole-person care with configurable care plans. Intelligent document automation reduces manual intake and accelerates case creation. Data 360 for Health enhances contextual insights across every touchpoint. Integration with MuleSoft, Slack, Marketing Cloud, and Service Cloud extends collaboration and engagement capabilities. Agentforce Health enables healthcare organizations to modernize operations, improve outcomes, and scale patient-centric care efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
CareBridge
No
Concord Cloud Fax
No
Consensus Harmony
No
HealthLink
Yes
Inspire Planner
No
Microsoft Teams
Yes
PhoneIQ
No
Provar
No
Salesforce
No
Salesforce Agentforce
No
Integrations
CareBridge
Yes
Concord Cloud Fax
Yes
Consensus Harmony
Yes
HealthLink
No
Inspire Planner
Yes
Microsoft Teams
No
PhoneIQ
Yes
Provar
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Pricing Details
Custom pricing based on organisation requirements, implementation scope, integrations, and selected modules. Contact DC2Vue for a tailored quote.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Data Capture Experts Pty Ltd
Founded
2011
Country
Australia
Website
www.dc2vue.com.au
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/healthcare/cloud/
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
No
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
Yes
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
Yes
Self Service Portal
No
Voice Recognition
Yes
Patient Management
Admissions Management
No
Bed Management
Yes
Discharge Management
Yes
Historical Reporting
No
Patient Flow Management
Yes
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
No
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
Yes
Patient Management
Yes
Physician Management
No
Predictive Analytics
No
Hospital Management
Accounting Integration
Yes
Appointment Management
No
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
No
Patient Records Management
Yes
Physician Management
No
Policy Management
No
Revenue Management
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
No
Billing & Invoicing
No
Calendar Management
No
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
Yes
Medical History Records
No
Patient Records
No
Referral Management
No
Treatment Planning
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
No
Patient Portal
Appointment Confirmations
No
Appointment Scheduling
No
Bill Payment
No
Care Plans
Yes
Care Summaries
No
EHR-Agnostic
Yes
Health Record Access
No
Intake Forms
No
Lab Results
No
Prescription Renewals
No
Secure Messaging
No
Video Consultations
No