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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

DBAmp is the best Salesforce integration solution for SQL DBAs. DBAmp allows you to access all of your Salesforce data using standard SQL. SQL Server is a key component of BI and operational reporting for many organizations. DBAmp allows you to extend the SQL Server integrations that you have created for BI, analytics and reporting to Salesforce data. - Salesforce BI, Analytics & Reporting can be enabled from any tool via SQL Server - Connect data from your internal systems to Salesforce in real time - Create reports that combine live data from SQL Server and Salesforce to provide up-to-the minute insights T-SQL allows you to quickly create integrations and perform real-time load and lookup operations. SQL Select statements allow you to access Salesforce data in real time and create local copies of Salesforce data to a local SQL database.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
CData Connect AI Yes 
NVIDIA Nemotron No 
SQL Server Yes 
Salesforce Agentforce No 

Integrations

Salesforce Yes 
CData Connect AI No 
NVIDIA Nemotron Yes 
SQL Server No 
Salesforce Agentforce Yes 

Pricing Details

$2,495/yr
SQL Server (4 Cores)
Single Salesforce Organization
Free updates, upgrades, new releases
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CData Software

Website

www.cdata.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

Alternatives

Alternatives

Nemotron 3 Reviews

Nemotron 3

NVIDIA