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Average Ratings 1 Rating
Description
D8Averse is an innovative technology company focused on enhancing the operations of telecom providers, utility firms, electric cooperatives, and small cell deployment teams by modernizing their methods for gathering and managing aerial pole data. Our leading product, D8Acapture, is a mobile platform that allows a single technician to efficiently record AR-precise pole measurements, GPS-tagged images, attachment information, and compliance-ready documentation using only an iPhone or iPad. Whether it's for broadband expansion, storm season preparation, joint-use audits, or expediting 5G permits, D8Acapture streamlines operations by eliminating cumbersome equipment, minimizing the number of truck rolls, and increasing data precision. With the capability to instantly synchronize data from the field to engineering teams, organizations can achieve faster project rollouts, make informed choices, and realize significant returns on investment throughout the infrastructure lifecycle. This cutting-edge solution not only enhances productivity but also ensures that teams can respond swiftly to changing demands and challenges in the field.
Description
Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50/month/5 users
Business Plan:
5 user accounts
100 SMS/month
Voice chat
Annotation in Screenshots
Instant Messaging
No App is needed to install
5 user accounts
100 SMS/month
Voice chat
Annotation in Screenshots
Instant Messaging
No App is needed to install
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
D8Averse
Founded
2023
Country
United States
Website
d8averse.com
Vendor Details
Company Name
OptimaTech Limited
Founded
2023
Country
New Zealand
Website
www.optimatech.co.nz/
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
No