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Description

Each customer journey deserves its own dedicated virtual marketer, enabling the establishment of one-on-one connections that foster loyalty in a responsible manner. The landscape of relationship marketing has evolved significantly; each consumer is distinct, rendering broad marketing approaches largely ineffective. Nowadays, customers anticipate an exceptionally personalized interaction with brands, and to facilitate a significant customer journey, a marketing plan grounded in thorough insights is essential. It is crucial to provide messages that are not only timely and pertinent but also engaging on a daily basis for each individual. With the integration of artificial intelligence, our advanced predictive marketing instruments and business intelligence solutions empower you to embark on a transformative journey in relationship marketing. By optimizing traffic to your media platform, enhancing advertising revenue, converting free users into paying subscribers, and suggesting precise VOD content, you can cultivate tailored relationships that strengthen customer loyalty and elevate purchase frequency. Embracing these strategies will not only enhance customer experiences but also drive overall business growth.

Description

Optimove, the most trusted Relationship Marketing Hub, empowers CRM Marketers to manage large-scale customer-driven journeys. Optimove automatically uncovers customer engagement opportunities and orchestrates self-optimizing customer experiences. It also accurately measures the incremental effect of all marketing interactions. Optimove helps brands like Penn National, JD Sports and Dollar Shave Club increase customer loyalty, retention and lifetime value.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3radical Voco No 
Airship No 
Attentive No 
Extole No 
Kleene No 
Taxi for Email No 

Integrations

3radical Voco Yes 
Airship Yes 
Attentive Yes 
Extole Yes 
Kleene Yes 
Taxi for Email Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

D-AIM

Country

France

Website

www.d-aim.com

Vendor Details

Company Name

Optimove

Founded

2009

Country

United States, England, Israel, Singapore

Website

www.optimove.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Campaign Management

Channel Management Yes 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification Yes 
Live Chat No 
Video Content No 

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