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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cygnus EPOS stands out as a swift, robust, and thoroughly integrated point-of-sale solution aimed at streamlining in-store transactions while enhancing the customer journey. It accommodates every kind of customer order and payment option, features adaptable promotions and discounts, along with a fully customizable interface and receipts, providing comprehensive reporting capabilities that meet industry standards. The design of the interface is user-friendly and resembles popular apps, which facilitates smooth transaction processes whether at fixed checkout stations or mobile service points throughout the store. Additionally, Cygnus can function offline when necessary, seamlessly synchronizing critical data such as customer information, inventory levels, loyalty programs, accounts, orders, and gift-card details once connectivity is restored. It also enhances omnichannel loyalty by showcasing cross-channel purchase histories and reward balances right at the point of sale, allowing operators to assist customers effectively during checkout. With its efficiency in minimizing transaction taps, Cygnus not only accelerates the checkout process but also boasts a true capacity for high transaction volumes, making it a top choice for retailers aiming to optimize their operations. Furthermore, this system’s adaptability to various retail environments ensures it can meet diverse business needs effectively.

Description

Currently, a significant 68% of shoppers express dissatisfaction with their in-store purchasing experiences, indicating a demand for innovative services that foster a seamless shopping journey. Today's consumers seek the ability to make purchases wherever and whenever they desire, utilizing their chosen payment methods. As a result of the influx of new in-store services, traditional checkout systems are rapidly becoming outdated. Retailers are moving beyond the need for conventional checkout processes, instead requiring a cohesive in-store interface that prioritizes the role of the sales associate. These traditional systems are not only becoming obsolete but also lack the user-friendly functionality necessary to integrate online payments with in-store pickups, often leading to complex transitions. The SoCloz omnichannel platform places sales associates at the forefront of customer engagement, equipping them with a vital tool to oversee a wide array of omnichannel orders efficiently. This shift not only enhances the shopping experience for consumers but also empowers associates to deliver better service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fetchify Yes 
Klarna Yes 
Omnisend Yes 
Sage 100 Yes 
Shopify Yes 
Visualsoft eCommerce Yes 
WooCommerce Yes 
ZeroBounce Yes 

Integrations

Fetchify No 
Klarna No 
Omnisend No 
Sage 100 No 
Shopify No 
Visualsoft eCommerce No 
WooCommerce No 
ZeroBounce No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/epos/

Vendor Details

Company Name

SoCloz

Country

France

Website

www.socloz.com

Product Features

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

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Alternatives

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