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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cygnus EPOS stands out as a swift, robust, and thoroughly integrated point-of-sale solution aimed at streamlining in-store transactions while enhancing the customer journey. It accommodates every kind of customer order and payment option, features adaptable promotions and discounts, along with a fully customizable interface and receipts, providing comprehensive reporting capabilities that meet industry standards. The design of the interface is user-friendly and resembles popular apps, which facilitates smooth transaction processes whether at fixed checkout stations or mobile service points throughout the store. Additionally, Cygnus can function offline when necessary, seamlessly synchronizing critical data such as customer information, inventory levels, loyalty programs, accounts, orders, and gift-card details once connectivity is restored. It also enhances omnichannel loyalty by showcasing cross-channel purchase histories and reward balances right at the point of sale, allowing operators to assist customers effectively during checkout. With its efficiency in minimizing transaction taps, Cygnus not only accelerates the checkout process but also boasts a true capacity for high transaction volumes, making it a top choice for retailers aiming to optimize their operations. Furthermore, this system’s adaptability to various retail environments ensures it can meet diverse business needs effectively.

Description

Create a cohesive and tailored omnichannel shopping journey for both customers and partners. Build enduring connections through advanced omnichannel retail solutions that enhance your brand identity. Ensure remarkable buying experiences by integrating physical stores, digital platforms, and backend operations into a single commerce platform. Allow customers the flexibility to choose when, how, and where they wish to shop—utilizing any device and engaging with all available online and offline retail avenues. Facilitate options for customers to make online purchases and either pick them up in-store or have them delivered to their homes through interconnected ordering and fulfillment systems. Effectively oversee promotions and discounts across every retail channel by leveraging precise, real-time data regarding omnichannel sales and costs. Equip B2B organizations and their users with the specialized tools and features necessary for efficient self-service purchasing experiences. By doing so, you can significantly enhance customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
ALVAO Service Desk No 
AtroPIM No 
Bloomreach No 
Commport Integrated EDI No 
CreativeTime Attendance No 
Formstack No 
GMDH Streamline No 
IDEAL 360 No 
Logiwa IO No 
OneStock No 
Pimberly No 
Propel No 
Sage 100 Yes 
SyncForce No 
Tacton CPQ No 
TheTestMart No 
WooCommerce Yes 
elm No 

Integrations

5X Yes 
ALVAO Service Desk Yes 
AtroPIM Yes 
Bloomreach Yes 
Commport Integrated EDI Yes 
CreativeTime Attendance Yes 
Formstack Yes 
GMDH Streamline Yes 
IDEAL 360 Yes 
Logiwa IO Yes 
OneStock Yes 
Pimberly Yes 
Propel Yes 
Sage 100 No 
SyncForce Yes 
Tacton CPQ Yes 
TheTestMart Yes 
WooCommerce No 
elm Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/epos/

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/dynamics-365/products/commerce

Product Features

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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