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support

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Description

The emergence of cloud technology and mobile computing, along with improvements in communication protocols, has enabled us to develop a new version of our POS system, 8.3, which supports both local and cloud deployment options. This system includes a thorough merchandise classification framework that empowers users with enhanced oversight and management capabilities concerning inventory, retail locations, clientele, and staff. As the retail industry seeks more sophisticated analytical tools, Cybex BI delivers enhanced functionalities tailored for retail operations. Additionally, advanced retail marketing strategies offer an all-encompassing method for analyzing customer behavior and executing marketing initiatives. Moreover, the Merchandise and Assortment Planning module integrates extensive performance metrics, planning tools, and simulation applications for optimal inventory management. This comprehensive suite equips retailers with the necessary tools to adapt to an evolving market landscape effectively.

Description

Our comprehensive suite of retail enterprise solutions equips retailers with advanced inventory management and customer engagement capabilities, resulting in improved customer loyalty, enhanced profit margins, and a more motivated workforce. Mi9 empowers top-tier retailers to streamline and refine their entire Plan-to-Sell® process, which encompasses everything from planning and managing to selling products in-store, online, and across various devices. Our corporate retail systems improve demand forecasting, planning, and merchandise management, while our point-of-purchase systems drive increased revenue and customer interaction. Additionally, our analytics tools accelerate the time it takes to gain insights. Leveraging the latest advancements in AI and machine learning, Mi9's cloud-based solutions enhance system intelligence, automate repetitive tasks, and provide exception-driven workflows. Mi9 Retail is dedicated to supporting retailers in achieving their objectives, enabling them to maximize revenue, boost margins, and lower expenses effectively. By prioritizing innovation and adaptability, we ensure that our clients remain competitive in a rapidly evolving market landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Buyer's Toolbox BAR No 
Buyer's Toolbox Cube No 
Buyer’s Toolbox AP No 
Halla No 
Onfleet No 
Planalytics No 

Integrations

Buyer's Toolbox BAR Yes 
Buyer's Toolbox Cube Yes 
Buyer’s Toolbox AP Yes 
Halla Yes 
Onfleet Yes 
Planalytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cybex Systems

Founded

1986

Country

Canada

Website

www.cybexnet.com

Vendor Details

Company Name

Mi9 Retail

Founded

1980

Country

United States

Website

mi9retail.com

Product Features

Franchise Management

Appointment Scheduling No 
Automatic Re-ordering Yes 
CRM No 
Commission Management Yes 
Construction Tracker No 
Contract Management & Signature No 
Franchise Intranet Yes 
Job Scheduling No 
LMS / Training No 
Marketing No 
Onboarding No 
Online Store Yes 
Reputation Management No 
Website Manager Yes 

Inventory Control

Allocation Yes 
Barcoding Yes 
Cost Tracking Yes 
Forecasting Yes 
Item Management Yes 
Order Management Yes 
Procurement Management Yes 
Reorder Management Yes 
SKU / UPC Codes Yes 
Serial Number Tracking Yes 
Supplier Management Yes 

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management No 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management No 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support Yes 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen No 
eCommerce Yes 

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