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Average Ratings 0 Ratings
Description
Seize the reins of your enterprise and gain a transparent understanding of your company's operations and performance. An extensive array of metrics and reports offers a solid perspective on your business results. With Cyberlogic e-Tourism MIS, you can effortlessly access real-time data and metrics from anywhere at any time, enabling you to make timely decisions that enhance your business outcomes. Cyberlogic e-Tourism Operations is a flexible solution that evolves as your business grows. It is an economical and reliable option that meets the needs of small businesses as well as multinational corporations with a global footprint, ensuring you stay ahead in a competitive market. Additionally, this platform allows for seamless integration with other systems, giving you even more tools to optimize efficiency.
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
2Subscribe
No
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cyberlogic
Founded
2006
Country
Greece
Website
www.cyberlogic.gr
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
No
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
Yes
Promotions Management
No
Quote Management
No
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Travel Agency
Central Reservation System
Yes
Customer Database
No
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
Yes
Promotions Management
No
Quote Management
No
Rental Car Reservations
Yes
Single / Group Reservations
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No