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Description
Our goal is to gain a comprehensive understanding of market research. We offer services that are specifically designed to meet the unique needs of your project, providing innovative solutions that you may not have thought possible through telephone and web-enabled technology to enhance the success of your study. Civicom operates with its own exclusive global audio conferencing technology platform, which is specifically created and maintained for the benefit of our clients and customers. Unlike other organizations that rely on third-party audio providers, we ensure complete control over the quality of your audio experience. Our skilled technicians are equipped to handle all aspects of your in-depth interviews and focus groups, including conducting tech checks, updating webcam trackers to keep you informed about ongoing activities, ensuring all participants are prepared for discussions, and swiftly resolving any technical issues that may emerge during sessions. Additionally, our commitment to client satisfaction drives us to continuously improve our services and adapt to the evolving needs of the market.
Description
QualMeeting is a comprehensive online platform designed specifically for conducting qualitative research through live video, facilitating in-depth interviews and focus groups. It includes a variety of features such as a virtual lobby for participant check-in, breakout rooms for engaging small-group discussions, and a back-room for observers to monitor sessions discreetly. Users can benefit from capabilities such as screen sharing for moderators and participants, integrated media sharing options including videos, PowerPoint presentations, images, and PDFs, as well as built-in polling that allows for multiple question formats. The platform also offers smart tagging of video clips, machine transcription with the option for human assistance, and keyword search functionality within transcripts. To enhance efficiency, it provides AI-driven summarization and concept extraction tools, along with optional two-factor authentication and personal information removal for added security. With 24/7 human tech support available, QualMeeting ensures seamless operation and is fully compatible with various event types on the broader QualBoard platform, allowing for the integration of live and asynchronous qualitative research activities. This ensures a secure and research-focused environment that has been crafted by qualitative researchers specifically for their peers in the field. Additionally, the platform continually evolves to meet the changing needs of qualitative research, making it a versatile tool for researchers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Civicom
Country
United States
Website
www.civicommrs.com/idis-and-focus-groups/
Vendor Details
Company Name
Sago
Founded
1966
Country
United States
Website
sago.com/en/solutions/platforms/qualmeeting/
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
